APA-Zitierstil (7. Ausg.)

Oakland, J. S. (1994). Total quality management: The route to improving performance (2. ed., Reprint.). Butterworth-Heinemann.

Chicago-Zitierstil (17. Ausg.)

Oakland, John S. Total Quality Management: The Route to Improving Performance. 2. ed., Reprint. Oxford u.a: Butterworth-Heinemann, 1994.

MLA-Zitierstil (9. Ausg.)

Oakland, John S. Total Quality Management: The Route to Improving Performance. 2. ed., Reprint. Butterworth-Heinemann, 1994.