Global management:
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Cambridge, Mass. u.a.
Blackwell
1995
|
| Edition: | 1. publ. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXIII, 710 S. graph. Darst. |
| ISBN: | 155786635X 1557866368 |
Staff View
MARC
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| 245 | 1 | 0 | |a Global management |c Mark Mendenhall ; Betty Jane Punnett ; David Ricks |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a Cambridge, Mass. u.a. |b Blackwell |c 1995 | |
| 300 | |a XXIII, 710 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 7 | |a Internationale ondernemingen |2 gtt | |
| 650 | 7 | |a Management |2 gtt | |
| 650 | 4 | |a Multinationales Unternehmen | |
| 650 | 4 | |a International business enterprises -- Management | |
| 650 | 4 | |a Management | |
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| 700 | 1 | |a Punnett, Betty Jane |e Verfasser |4 aut | |
| 700 | 1 | |a Ricks, David A. |e Verfasser |4 aut | |
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Record in the Search Index
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| adam_text | JUBLE
OF
CONTENTS
Preface
xvii
Part One
—
The Global Picture:
Understanding the International Management Environment
1
Chapter
1—
Global Management: An Overview
3
Learning Objectives
4
Introduction
5
Historical Discussion of the Global Management Environment
6
Before
1900 6
The Twentieth Century
10
Actors in the International Management Play
13
Management in Current Global Business Environment
17
Recent Developments
1/
The Importance of Effective
Management in International Business
23
Cross-Cultural Understanding:
A Major Challenge to Effective Global Management
25
Developing Productive Global Managers
26
Summary
27
Discussion Questions
28
References
28
Chapter
2—
Global
Management in the Context of Politics
31
Learning Objectives
32
Introduction
33
Government-Business Relations
34
Political Systems and Government-Business Relationships
35
(/lohal
Relating to Host Cnverninents
36
MINC
Management View
37
Host View
39
Mixed Relalionsliips
42
Political Risk
45
Forced Divestment
45
Unwelcome Regulation
46
Interference with Operations
47
Vulnerability to Risk
47
Development of
Λ
Political Risk-Management Strategy
50
Source of Information
51
Developing A Process for Dealing with Political Risk
53
Managing Vulnerability to Kisk
55
Defensive Approaches to Political Risk Management
55
integrating Approaches to
Politica)
Risk Management
57
Choosing the Right Combination
58
Summary
61
Discussion Questions
61
References
62
Chapter
3—
The Cultural Environment
65
Learning Objectives
66
Introduction
67
Why Study Culture?
68
Definin«1
Г.пІМігр
/0
Why Cultures Differ
72
Ethnocentrism and Parochialism
74
Understanding the Home Culture
75
Cultural Underpinnings
77
Assessing Cultural Factors
79
Language
79
Religion
84
Education
91
Social Systems
93
Level of Development
97
Nation or Culture
101
Summary
103
Table of Contents
vii
Discussion Questions
104
References
104
Chapter
4—
International Labor Relations
107
Learning Objectives
108
Introduction
109
Labor Relations Terminology
110
Strikes and Lockouts
110
Union Responsibility 111
Grievance Procedures
112
Mediators and Arbitrators
U
2
Comparative Labor Relations Practices
112
Labor Relations in the U.S.
113
Labor Relations in Italy
114
Labor Relations in Great Britain
116
Labor Relations Practices of MNCs
116
Diverse Orientations Toward Unions
117
MNC s Labor Relations Strategies
117
Internationalization of Organized Labor
119
Union Responses to MNCs
119
International Standards for Labor Practices
119
Redundancy and Termination Agreements
120
U.S.-Based MNCs
120
Trends in Labor Relations
123
Quality Control Circles and Total Quality Control
123
Profit Sharing and ESOPs
126
Summary
129
Discussion Questions
131
References
131
Chapter
5—
The Global Ethical Environment
135
Learning Objectives
136
Introduction
137
The Importance of Business Ethics
133
Ethics in the International Business Arena
141
Bribery
144
viii Global Management
The Foreign Corrupt Practices Act
145
Social Responsibility
149
Kthical Dilemmas MNCs Face
151
Inlra-Cornpany Kthical Issues in International Business
155
Training Requirements
158
Kthical Issues in the Use ol Guest Workers and Immigrants
159
Summary
163
Discussion Questions
164
References
165
Part One
—
Major References
169
Part Two
—
The Firm Picture:
International Strategic Management and Operations
183
Chapter
6—
Global Strategy Overview
185
Learning Objectives
186
Introduction
187
Global Strategies
188
Creating A Competitive Advantage
189
Creating Competitive Advantage
Through A Worldwide Integration Strategy
190
Creating Competitive Advantage
Through A National Responsiveness Strategy
194
Administration Coordination Strategy:
Combining Responsiveness and Integration
196
Management Skills and Competitive Advantage
198
Avoiding Competitive Disadvantage
Ì
99
Oligopolistic Reaction
199
Presence in Competitors Home Market
200
Presence in Key Global Markets
200
Competitive Strategies and International Scope
201
International Scope
202
An International Competitive Strategies Frame work
204
International Effectiveness
206
Table of
Lontaniti
Conclusions
207
Summary
214
Discussion Questions
214
References
215
Chapter
7—
The Foreign Entry Decision
217
Learning Objectives
218
Introduction
219
Why Firms Go Overseas
220
Reacting to the Environment
221
Seeking Competitive Advantage
223
Making the Decision to Globalize
227
Foreign Entry Choices
230
No Ownership of Foreign Assets
231
Exporting
231
Summary
245
Discussion Questions
245
References
245
ix
Chapter
8—
Implementing
Foreign Entry Decisions
247
Learning Objectives
248
Introduction
249
Exports and Imports
250
Export Intermediary Options
251
Transportation Issues
254
Payment Methods
255
Documentation
256
Product Preparation
257
Licensing, Contracting, and Franchising
258
Licenses
258
Contracts
260
Franchises
261
Various Ownership Decisions
262
Total Ownership
263
Public Sale of Shares
264
Ownership Fadeout
265
Global
Management
Little Ownership
266
Joint Ventures
266
Strategic Alliances ¿
J
Company Interactions wilh Host Governments
274
Ethical Issues
275
Summary
278
Discussion Questions 2/V
References
Ι ι
Chapter
9—
Adapting
Management to Foreign Environments
283
Learning Objectives
284
Introduction
285
The Importance of Cultural Values for International Managers
286
Defining and Understanding Cultural Values
286
Cultural Value Dimensions
288
Western Biases Inherent in These Discussions
289
Hofstede s Value Survey Model (VSM)
291
Limitations of the VSM
296
Using the VSM in Global Management
297
Kluckhohn and Strodtbeck s Value Orientation Model
301
Country Clusters
305
The Role of Country Clusters in Global Decisions
310
Limitations of Country Cluster Information
313
Variation Within
Cultures
313
Understanding Subcultures
314
Understanding Overlapping Cultures
315
Convergence and Divergence of Cultures
316
Summary
318
Discussion Questions
319
References
3
1
7
Chapter
10—
Managing Operations Globally
321
Learning Objectives
322
Introduction 3Z3
Procurement Issues
324
Table of Contents
xi
Degree of Integration
325
National Origins
328
Timing Issues
330
Production Issues
332
Total Quality
Management
332
Location of Facilities
333
Logistics
339
Differentiating Goods From Services
340
Summary
342
Discussion Questions
343
References
343
Chapter
11—
Organizing and
Control in Global Organizations
345
Learning Objectives
346
Introduction
347
Organizational Structure
349
Typical Development of
North American International Companies
349
Alternative Structures
356
Relating Organizational Structure to Controls
357
The Importance of Controls
358
Characteristics of An Effective Control System
359
Control Mechanisms
364
International Accounting and Auditing Controls
364
International Control Through Plans, Policies, and Procedures
367
Other Dimensions of International Control
369
Bureaucratic Versus Corporate Culture Control
369
Centralization Versus Decentralization
370
Information Systems
372
Performance Evaluation
374
Summary
375
Discussion Questions
376
References
377
Part Two
—
Major References
379
xii
Global Management
Part Three
—
The People Picture: Executing
International Decisions Through Staffing and Directing
399
Chapter
12—
Human Resource Selection
40)
Learning Objectives
402
introduction
403
Labor Force Distinctions
404
Parent Country Nationals
404
Host Country Nationals
406
Third Country Nationals
407
Expatriates
408
International Adjustment
409
The Cycle of Culture Shock and Cross-Cultural Adjustments
410
Determinants of International Adjustment
413
Individual Dimension
414
The Nonwork Dimension
419
The Job Dimension
422
The Organizational Culture Dimension
423
Applications of Research Findings to Global Companies
424
Summary
429
Discussion Questions
431
References
431
Chapter
13—
Training for
International Assignments
437
Learning Objectives
438
Introduction
439
The Need for Cross-Cultural Training
440
Research on Cross-Cultural Training
441
Approaches to Cross-Cultural Training
443
Important Aspects of Cross-Cultural Training
446
Assessing the Need for Rigor
447
Tung s Framework
449
Mendenhall
And Oddou s Framework
449
Black and Mendenhall s Model
451
A Case Example
454
Table of Contents
xiii
Family Issues
455
Using Training Programs
455
The Importance of Cross-Cullimil Training
457
Summary
459
Discussion Questions 46U
References
461
Chapter
14—
Managing the Expatriate Manager
463
Learning Objectives
464
Introduction
465
Understanding the Challenge of Living and Working Overseas
466
The Dual Loyalty Paradox
467
The Unlearned Expert Paradox
471
The Identification/Acculturation Paradox
473
The Believing, Yet Disbelieving in Stereotypes Paradox
474
Institutional Aids to Combat the Paradoxes
475
Overseas Support Systems
476
Integration Programs
476
Mentor Programs
479
Performance Appraisal
481
Expatriate Compensation Packages
484
Repatriation
486
The Repatriation Adjustment Process
489
Organizational Factors
490
Nonwork Variables
492
Summary
493
Discussion Questions
494
References
494
Chapter
15—
Special Issues for Global
Firms: Women and Dual-Career Couples
497
Learning Objectives
498
Introduction
499
The Role of Women in Business Around the World
500
Some Examples of Women s Role in Business
503
The Meaning of Equality
506
xiv
Global Management
Women as Managers in Different Countries
508
The Hole of Women ¿is Managers in Selected Locations
509
Women as International Managers
514
Challenges for Women Internationally
515
Making Kffeetive Use
oí
Women
in
International
Organizations
515
Dual-Career Couples
518
The Role of the
Spoust
Internationally
520
Making
Effective lise
of Dual-Career Couples
521
Proactive Approaches to Dual-Career Couples
523
Summary
525
Discussion Questions
526
References
526
Chapter
16—
Communication and
Negotiation in Global Management
531
Learning Objectives
532
Introduction
533
The Five Dimensions of Human Communication
535
Barring to Cross-Cultural Communication Competence
539
Ignorance
oí
Cultural Rules of Communication
539
Perceptual Biases
544
Faulty Attributions
546
Stereotypes
550
Cross-Cultural Negotiation 55l
Relationship Building
551
Information Exchange
552
Persuasion
553
Concession and Agreement
553
Different Negotiating Styles
554
Brazil
554
People s Republic of China
556
Holistic Versus Sequential Thinking
557
Confrontation
551
Russia
558
Summary
559
Table of Contents
xv
Discussion Questions
JOI
References
ЗО І
Chapter
17—
Leadership and
Motivation in Global Context
565
Learning Objectives
566
Introduction
567
The Study of Leadership
568
Cross-Cuhural Differences in Leadership
569
France
571
The Arab World
574
Japan
579
Leadership Issues Summarized
584
Cross-Cultural Issues in Motivation
584
Maslow s Hierarchy of Needs
586
Herzberg s Two-Factor Theory
589
McClelland s Need Theory
591
Expectancy Theory
593
Equity Theory
595
Motivational Issues Summarized
596
Summary
598
Discussion Questions
599
References
599
Part Three—Major References
605
Appendices
625
Appendix A—Careers in International Business
627
Culture and Career Management
629
Career Opportunities in International Business
633
Leading Business Schools in the U.S.
636
Leading Business Schools Outside of the U.S.
643
Specialty Programs
645
Job Prospects
646
References
648
xvi
Globa! IVI a
π
ape
m «í
ti I
Appendix
В—
Experiential Exercises
651
Introduction
653
Exercise
1:
Hisk Assessment and Management
654
Exercise
2:
Cultural Scenarios
655
Exercise
Л:
Cross-Cultural
Motivation 657
Exercise
4:
experimenting
willi
Km igri IVaclices
658
Exercise
5:
International Slrategic Choice:
Country Analysis for Poreign Expansion
659
Exercise
6:
Assessing Foreign Opportunities: Country
Exhibits/Presentations
661
Exercise
7:
Negotiations
662
Exercise
8:
Evaluating Subsidiary Performance
663
Exercise
9:
The
Bata
Shoe
Organization and International Management
665
Exercise
10:
Expatriate Assignments
667
Exercise
11:
Cross-Cullural Training
668
Exercise
12:
Facing Discrimination in International Assignments
669
Appendix
С
—
Case Studies
671
Mitsuhoshi France,
S.A. 673
The Road to Hell
683
Index
691
|
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| dewey-search | 658/.049 20 658/.049 |
| dewey-sort | 3658 249 220 |
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| id | DE-604.BV010209464 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:48:30Z |
| institution | BVB |
| isbn | 155786635X 1557866368 |
| language | English |
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| physical | XXIII, 710 S. graph. Darst. |
| publishDate | 1995 |
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| publisher | Blackwell |
| record_format | marc |
| spelling | Mendenhall, Mark E. 1956- Verfasser (DE-588)133342425 aut Global management Mark Mendenhall ; Betty Jane Punnett ; David Ricks 1. publ. Cambridge, Mass. u.a. Blackwell 1995 XXIII, 710 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Internationale ondernemingen gtt Management gtt Multinationales Unternehmen International business enterprises -- Management Management Internationales Management (DE-588)4114040-0 gnd rswk-swf Multinationales Unternehmen (DE-588)4075092-9 gnd rswk-swf Internationales Management (DE-588)4114040-0 s Multinationales Unternehmen (DE-588)4075092-9 s DE-604 Punnett, Betty Jane Verfasser aut Ricks, David A. Verfasser aut Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006784218&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Mendenhall, Mark E. 1956- Punnett, Betty Jane Ricks, David A. Global management Internationale ondernemingen gtt Management gtt Multinationales Unternehmen International business enterprises -- Management Management Internationales Management (DE-588)4114040-0 gnd Multinationales Unternehmen (DE-588)4075092-9 gnd |
| subject_GND | (DE-588)4114040-0 (DE-588)4075092-9 |
| title | Global management |
| title_auth | Global management |
| title_exact_search | Global management |
| title_full | Global management Mark Mendenhall ; Betty Jane Punnett ; David Ricks |
| title_fullStr | Global management Mark Mendenhall ; Betty Jane Punnett ; David Ricks |
| title_full_unstemmed | Global management Mark Mendenhall ; Betty Jane Punnett ; David Ricks |
| title_short | Global management |
| title_sort | global management |
| topic | Internationale ondernemingen gtt Management gtt Multinationales Unternehmen International business enterprises -- Management Management Internationales Management (DE-588)4114040-0 gnd Multinationales Unternehmen (DE-588)4075092-9 gnd |
| topic_facet | Internationale ondernemingen Management Multinationales Unternehmen International business enterprises -- Management Internationales Management |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006784218&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT mendenhallmarke globalmanagement AT punnettbettyjane globalmanagement AT ricksdavida globalmanagement |