APA (7th ed.) Citation

Carr, D. K., & Johansson, H. J. (1995). Best practices in reengineering: What works and what doesn't in the reengineering process. McGraw-Hill.

Chicago Style (17th ed.) Citation

Carr, David K., and Henry J. Johansson. Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process. New York u.a: McGraw-Hill, 1995.

MLA (9th ed.) Citation

Carr, David K., and Henry J. Johansson. Best Practices in Reengineering: What Works and What Doesn't in the Reengineering Process. McGraw-Hill, 1995.