Achieving cost-efficient quality:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Aldershot
Gower
1995
|
| Series: | A PARSEC guide
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XI, 106 S. graph. Darst. |
| ISBN: | 0566075822 |
Staff View
MARC
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Record in the Search Index
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| adam_text | Contents
List of figures vii
List of abbreviations ix
Preface xi
1 Quantitative quality 1
2 The cost of quality 5
3 Macro models 9
4 Business economics and finance 13
5 Business costs 23
6 Price build up 33
7 How quality affects business performance 35
8 Defining and classifying quality costs 39
9 Cost patterns and policies 45
10 Cost data sources 53
v
vi CONTENTS
11 Data collection and feasibility categories 55
12 Starting a programme 61
13 Presenting the data 67
14 Action priorities and economic solutions 75
15 Cost reduction targets 81
16 Conditions for success 83
17 Added value and quality management systems 87
Summary 91
Quality cost checklists 93
Glossary of accounting terms 99
Appendix: terms with different meanings 103
Bibliography 105
List of figures
3.1 Standard quality cost behaviour model 10
3.2 Modified quality cost behaviour model 11
4.1 Business interest groups 15
4.2 Sources and applications of funds 16
4.3 A simplified balance sheet 17
4.4 Profit and loss, the time independent aspect of income and expenditure 18
4.5 Typical performance ratios for interest groups 20
4.6 An operating ratio pyramid 22
5.1 An example of overhead cost categories 26
5.2 Fixed and variable costs 27
5.3 A basic model of cost build up 29
5.4 A simplified model of cost recovery, and overhead allocation, over sales
channels 30
7.1 Quality influence on business performance 36
9.1 Quality costs as percentages of turnover, in manufacturing
based companies 46
9.2 Distribution of quality costs between classes, in manufacturing
and service companies 47
9.3 Quality costs: two unpublished case studies 48
9.4 Beverage company quality cost report 50
9.5 Cost of software error correction 52
11.1 Categorizing the cost elements: two examples 57
11.2 The different phases of the QCRP 59
12.1 Programme timescales 65
13.1 Monthly variability of quality costs; computer company 16 month case study 69
13.2 An executive summary format for a quality cost report 71
vii
Viii LIST OF FIGURES
13.3 An executive detail format for a quality cost report 72
14.1 Pareto analysis by defect frequency and cost 76
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| indexdate | 2024-07-09T17:48:00Z |
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| isbn | 0566075822 |
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| spelling | Parker, Graham W. Verfasser aut Achieving cost-efficient quality Graham W. Parker Aldershot Gower 1995 XI, 106 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier A PARSEC guide Quality control Kostenbeheersing gtt Productbeleid gtt Cost control Product management Cost effectiveness Quality of products Cost effectiveness HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006766107&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Parker, Graham W. Achieving cost-efficient quality Quality control Kostenbeheersing gtt Productbeleid gtt Cost control Product management Cost effectiveness Quality of products Cost effectiveness |
| title | Achieving cost-efficient quality |
| title_auth | Achieving cost-efficient quality |
| title_exact_search | Achieving cost-efficient quality |
| title_full | Achieving cost-efficient quality Graham W. Parker |
| title_fullStr | Achieving cost-efficient quality Graham W. Parker |
| title_full_unstemmed | Achieving cost-efficient quality Graham W. Parker |
| title_short | Achieving cost-efficient quality |
| title_sort | achieving cost efficient quality |
| topic | Quality control Kostenbeheersing gtt Productbeleid gtt Cost control Product management Cost effectiveness Quality of products Cost effectiveness |
| topic_facet | Quality control Kostenbeheersing Productbeleid Cost control Product management Cost effectiveness Quality of products Cost effectiveness |
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