Command performance: the art of delivering quality service
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Boston, Mass.
Harvard Business School
1994
|
| Series: | The Harvard business review book series
|
| Subjects: | |
| Physical Description: | XX, 260 S. |
| ISBN: | 0875845622 |
Staff View
MARC
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Record in the Search Index
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| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV010182736 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T17:47:58Z |
| institution | BVB |
| isbn | 0875845622 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006764544 |
| oclc_num | 30398429 |
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| physical | XX, 260 S. |
| publishDate | 1994 |
| publishDateSearch | 1994 |
| publishDateSort | 1994 |
| publisher | Harvard Business School |
| record_format | marc |
| series2 | The Harvard business review book series |
| spelling | Command performance the art of delivering quality service Boston, Mass. Harvard Business School 1994 XX, 260 S. txt rdacontent n rdamedia nc rdacarrier The Harvard business review book series Assurance qualité ram Controle De Qualidade larpcal Qualité - Contrôle Relations avec la clientèle Relations avec la clientèle ram Service à la clientèle Customer relations Customer services Quality control Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Qualitätsmanagement (DE-588)4219057-5 s Dienstleistungsbetrieb (DE-588)4012181-1 s DE-604 |
| spellingShingle | Command performance the art of delivering quality service Assurance qualité ram Controle De Qualidade larpcal Qualité - Contrôle Relations avec la clientèle Relations avec la clientèle ram Service à la clientèle Customer relations Customer services Quality control Qualitätsmanagement (DE-588)4219057-5 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)4012181-1 (DE-588)4143413-4 |
| title | Command performance the art of delivering quality service |
| title_auth | Command performance the art of delivering quality service |
| title_exact_search | Command performance the art of delivering quality service |
| title_full | Command performance the art of delivering quality service |
| title_fullStr | Command performance the art of delivering quality service |
| title_full_unstemmed | Command performance the art of delivering quality service |
| title_short | Command performance |
| title_sort | command performance the art of delivering quality service |
| title_sub | the art of delivering quality service |
| topic | Assurance qualité ram Controle De Qualidade larpcal Qualité - Contrôle Relations avec la clientèle Relations avec la clientèle ram Service à la clientèle Customer relations Customer services Quality control Qualitätsmanagement (DE-588)4219057-5 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
| topic_facet | Assurance qualité Controle De Qualidade Qualité - Contrôle Relations avec la clientèle Service à la clientèle Customer relations Customer services Quality control Qualitätsmanagement Dienstleistungsbetrieb Aufsatzsammlung |