Improving public sector productivity: concepts and practice
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Newbury Park [u.a.]
Sage
1993
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | VIII, 280 S. |
| ISBN: | 0803945728 0803945736 |
Staff View
MARC
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Record in the Search Index
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| adam_text | Contents
Preface vii
Acknowledgments viii
1. Introduction 1
Public Productivity 1
Orientation to the Book 1
History 11
2. The Politics of Productivity 21
The Political System 22
The Actors 29
The Politics of Change 43
3. Productivity Concepts and Applications 47
Concepts 48
Applications of Productivity Measures 54
4. Measurement 64
T/je Need for Measurement 65
77ie Store o/ ffe A rt 67
Issues in Public Productivity Measurement 68
T/ie Nature of Measurement 71
Dysfunctional Measures 75
Doing Measurement 77
77ie Productivity Formula 80
5. Measuring Productivity 85
77i£ I/n/r of Analysis 85
Measuring Inputs 86
Measuring Output Quantity 89
Calculating Efficiency 93
Measuring Output Quality 93
Summary: Measuring Productivity 104
6. Improving the Work Process 107
Recognizing Problems With the Work Process 108
Reorganization 111
Charting 119
Technological Change 125
7. Training and Motivating the Worker 138
The Classical Perspective 139
Recognizing Problems With the Worker 142
Productivity and the Personnel Process 145
Training the Worker 148
Motivating the Worker 153
8. Empowering the Worker 167
Individual Self Actualization 169
Participative Management 173
9. Management Options for Obtaining Resources 193
Monetary Resources 194
Labor Resources 199
Equipment and Space 212
Summary 214
10. Managing for Productivity 216
77je Challenge to Tradition 216
Alternative Service Delivery Options 218
Managing for Quality 235
Managing for Productivity 240
11. Strategy 245
77ie Big Ptoure 246
Strategic Guidelines 251
Doing the Project 258
Some Strategic Conclusions 265
Index 269
About the Author 279
|
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| spelling | Rosen, Ellen Doree 1924- Verfasser (DE-588)132172615 aut Improving public sector productivity concepts and practice Ellen Doree Rosen Newbury Park [u.a.] Sage 1993 VIII, 280 S. txt rdacontent n rdamedia nc rdacarrier Collectieve sector gtt Productiviteit gtt Government productivity Effizienz (DE-588)4013585-8 gnd rswk-swf Öffentlicher Sektor (DE-588)4056673-0 gnd rswk-swf USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Öffentlicher Sektor (DE-588)4056673-0 s Effizienz (DE-588)4013585-8 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006726756&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Rosen, Ellen Doree 1924- Improving public sector productivity concepts and practice Collectieve sector gtt Productiviteit gtt Government productivity Effizienz (DE-588)4013585-8 gnd Öffentlicher Sektor (DE-588)4056673-0 gnd |
| subject_GND | (DE-588)4013585-8 (DE-588)4056673-0 (DE-588)4078704-7 |
| title | Improving public sector productivity concepts and practice |
| title_auth | Improving public sector productivity concepts and practice |
| title_exact_search | Improving public sector productivity concepts and practice |
| title_full | Improving public sector productivity concepts and practice Ellen Doree Rosen |
| title_fullStr | Improving public sector productivity concepts and practice Ellen Doree Rosen |
| title_full_unstemmed | Improving public sector productivity concepts and practice Ellen Doree Rosen |
| title_short | Improving public sector productivity |
| title_sort | improving public sector productivity concepts and practice |
| title_sub | concepts and practice |
| topic | Collectieve sector gtt Productiviteit gtt Government productivity Effizienz (DE-588)4013585-8 gnd Öffentlicher Sektor (DE-588)4056673-0 gnd |
| topic_facet | Collectieve sector Productiviteit Government productivity Effizienz Öffentlicher Sektor USA |
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