Strategic organizational communication: toward the twenty-first century
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Fort Worth u.a.
Harcourt Brace College Publ.
1994
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| Edition: | 3. ed. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XIV, 480 S. graph. Darst. |
| ISBN: | 0155007866 |
Staff View
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| 100 | 1 | |a Conrad, Charles |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Strategic organizational communication |b toward the twenty-first century |c Charles Conrad |
| 250 | |a 3. ed. | ||
| 264 | 1 | |a Fort Worth u.a. |b Harcourt Brace College Publ. |c 1994 | |
| 300 | |a XIV, 480 S. |b graph. Darst. | ||
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| 650 | 7 | |a Communicatie |2 gtt | |
| 650 | 7 | |a Organisatiecultuur |2 gtt | |
| 650 | 4 | |a Gesellschaft | |
| 650 | 4 | |a Kommunikation | |
| 650 | 4 | |a Communication in management | |
| 650 | 4 | |a Communication in organizations | |
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Record in the Search Index
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|---|---|
| adam_text | CONTENTS
Preface vii
UNIT I
DIMENSIONS OF ORGANIZING: COMMUNICATION AND CULTURES 1
The Study of Organizational Communication 2
The Design of This Book 5
Chapter 1
CULTURES AS COMMUNICATIVE CREATIONS 7
Organizations in and as Cultures 8
Case Study: Cultures, Expectations and The Boss 16
Case Study: Organizations and Culture: The Japanese Experience 19
Dimensions of Organizational Communication 31
Chapter 2
ENTERING ORGANIZATIONAL CULTURES 37
Entering Organizations: Stages, Pressures, and Coping Processes 38
Stage One: Anticipation 40
Case Study: Julie s Experience, Part I 44
Stage Two: Encounter 46
Case Study: Julie s Experience, Part II 55
Stage Three: Identification 60
Case Study: When a Tree Falls in the Forest 61
Case Study: Julie s Experience, Part III 67
Conclusion 67
Chapter 3
MANAGING MEMBERSHIP IN ORGANIZATIONAL CULTURES:
INTERPRETING CULTURAL CUES 71
Characteristics of Organizational Cultures 72
Case Study: George s Subcultures 77
Reading Key Symbolic Forms 79
Case Study: Levels of Meaning at IBM 82
Case Study: Trouble in the Happiest Place on Earth 86
Case Study: The Graduation Case 91
Conclusion 94
Chapter 4
MANAGING MEMBERSHIP IN ORGANIZATIONAL CULTURES:
ATTITUDES, IMAGES, AND MESSAGES 97
Resource #1: Adopting a Situationally Sensitive Perspective 100
Resource #2: Adopting Image Managing Strategies 106
Case Study: The Purchasing Case 113
xii Contents I
Resource #3: Developing Message Creating and Message Sending
Skills 114
Case Study: Technology and Cultural Change 119
Conclusion 121
Conclusion to Unit 1121
UNIT II
THE DIMENSIONS OF ORGANIZATIONAL COMMUNICATION
SYSTEMS 126
History: The Development of Organizational Communication Theory 127
Perspective: General Systems Theory and Organizational
Communication 130
Chapter 5
THE FORMAL/STRUCTURAL DIMENSION:
FOUNDATIONS AND ASSUMPTIONS 135
Communication in Preindustrial and Early Industrial Organizations 136
The Origins of Traditional Organizations 139
Motivation and Control in Traditional Organizations 149
Case Study: New Technologies and Organizational Structures 148
Communication Processes and Reward Systems 153
Summary: Communication and Traditional Organizations 163
Case Study: Take This Job and Shove It 163
Chapter 6
THE FORMAL/STRUCTURAL DIMENSION:
LIMITATIONS AND POTENTIAL 170
The Communication Requirements of Traditional Organizations 171
Factors That Hamper the Effective Vertical Flow of Information 173
Case Study: The Pharmaceutical Caper 177
Case Study: The Challenger Case 181
Compensating for Problems in Formal/Structural Communication 186
Case Study: The Advancement Case 187
Environmental Pressures and Communication Problems in Traditional
Organizations 189
Cultural Change and Traditional Organizations 192
Chapter 7
THE PERSONAL/INTERPERSONAL DIMENSION OF ORGANIZATIONAL
COMMUNICATION: FOUNDATIONS AND ASSUMPTIONS 198
Personal/Interpersonal Communication and Human Relations Forms of
Organizing 200
Implementing the Human Relations Model 208
Case Study: Networks and New Ideas 217
Case Study: Bing Would ve Been Proud 224
Contents xiii
Internal Pressures and Humanistic Organizational Communication 226
Summary: The Human Relations Forms of Organizing 231
Case Study: The Paper Chase 231
Chapter 8
THE PERSONAL/INTERPERSONAL DIMENSION:
TWO CRITICAL PERSPECTIVES 236
The Humanist Response 238
Case Study: No Pillsbury Dough Boys Here 248
Case Study: How to (and How Not to) Change Organizational
Cultures 255
A Critical Theory Response 257
Conclusion 260
Chapter 9
COMMUNICATION, POWER, AND POLITICS IN ORGANIZATIONS 265
A Perspective on Organizational Power 267
Cultural Assumptions and the Bases of Organizational Power 269
Case Study: The Sorority Caper 276
Case Study: On Being a Good Lattice Player: Communication and
Empowerment 279
The Hidden Face of Power 281
Organizational Politics: Overt Power in Communicative Process 283
Conclusion to Chapter 9 288
Case Study: The Myth of Meritocracy 289
Conclusion to Unit II: Organizational Cultures, Communication Systems,
and the Dancing Rope 292
UNIT III
ORGANIZATIONS, CULTURES, AND SOCIETY 298
Chapter 10
COMMUNICATION AND DECISION MAKING: INDIVIDUAL,
ORGANIZATIONAL, AND ETHICAL CONSIDERATIONS 301
Communication and Individual Decision Making 304
Case Study: Normal Accidents 310
Communication and Organizational Decision Making 315
Case Study: Managing the Ambiguity 319
Communication and Ethical Decision Making 327
Case Study: The Ethics Game 331
Rationalizing Organizational Nonrationality 333
Summary and Conclusions: Communication, Ethics, Decision Making and
the Management of Ambiguity 335
xiv Contents
Chapter 11
COMMUNICATION AND THE MANAGEMENT OF ORGANIZATIONAL
CONFLICT 340
The Bases and Early Phases of Organizational Conflict 342
Case Study: The Bargaining Case 350
Communication and Overt Conflict 352
Case Study: On Buying a New Car 358
The Aftermath of Conflicts 368
Case Study: What to Do with the Doctor 370
Conclusion 371
Chapter 12
COMMUNICATION, GENDER, RACE, AND ETHNICITY: STRATEGIES OF
ACCOMMODATION? 376
Complications in Surveying Existing Research 378
The Realities of Race, Gender, and Ethnicity in Contemporary American
Organizations 379
Women, Communication, and Accommodation 383
Case Study: The River Runners 387
A Critique of the Accommodationist Perspective 395
An Assessment of Accommodation and Its Critique 397
Case Study: The Harassment Case 399
Chapter 13
COMMUNICATION, RACE, GENDER, AND ETHNICITY: CELEBRATING
DIVERSITY? 412
The Resources Provided by a Diverse Work Force 414
Implementing Diversity Management 417
Criticisms of the Diversity Management Perspective 422
Case Study: Managing Diversity? 425
Epilogue: A Personal Note 426
BIBLIOGRAPHY 432
INDEX 464
|
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| language | English |
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| physical | XIV, 480 S. graph. Darst. |
| publishDate | 1994 |
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| spelling | Conrad, Charles Verfasser aut Strategic organizational communication toward the twenty-first century Charles Conrad 3. ed. Fort Worth u.a. Harcourt Brace College Publ. 1994 XIV, 480 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Communicatie gtt Organisatiecultuur gtt Gesellschaft Kommunikation Communication in management Communication in organizations Communication Social aspects Kommunikation (DE-588)4031883-7 gnd rswk-swf Organisation (DE-588)4043774-7 gnd rswk-swf Organisation (DE-588)4043774-7 s Kommunikation (DE-588)4031883-7 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006659591&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Conrad, Charles Strategic organizational communication toward the twenty-first century Communicatie gtt Organisatiecultuur gtt Gesellschaft Kommunikation Communication in management Communication in organizations Communication Social aspects Kommunikation (DE-588)4031883-7 gnd Organisation (DE-588)4043774-7 gnd |
| subject_GND | (DE-588)4031883-7 (DE-588)4043774-7 |
| title | Strategic organizational communication toward the twenty-first century |
| title_auth | Strategic organizational communication toward the twenty-first century |
| title_exact_search | Strategic organizational communication toward the twenty-first century |
| title_full | Strategic organizational communication toward the twenty-first century Charles Conrad |
| title_fullStr | Strategic organizational communication toward the twenty-first century Charles Conrad |
| title_full_unstemmed | Strategic organizational communication toward the twenty-first century Charles Conrad |
| title_short | Strategic organizational communication |
| title_sort | strategic organizational communication toward the twenty first century |
| title_sub | toward the twenty-first century |
| topic | Communicatie gtt Organisatiecultuur gtt Gesellschaft Kommunikation Communication in management Communication in organizations Communication Social aspects Kommunikation (DE-588)4031883-7 gnd Organisation (DE-588)4043774-7 gnd |
| topic_facet | Communicatie Organisatiecultuur Gesellschaft Kommunikation Communication in management Communication in organizations Communication Social aspects Organisation |
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