APA (7th ed.) Citation

Connellan, T. K., & Zemke, R. (1993). Sustaining knock your socks off service. AMACOM.

Chicago Style (17th ed.) Citation

Connellan, Thomas K., and Ron Zemke. Sustaining Knock Your Socks off Service. New York u.a: AMACOM, 1993.

MLA (9th ed.) Citation

Connellan, Thomas K., and Ron Zemke. Sustaining Knock Your Socks off Service. AMACOM, 1993.

Warning: These citations may not always be 100% accurate.