Customer crisis: turning an unhappy customer into a life-long client
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Chicago, Ill. u.a.
Probus Publ.
1993
|
| Subjects: | |
| Physical Description: | XXIII, 173 S. |
| ISBN: | 1557384215 |
Staff View
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Record in the Search Index
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| author | Mahfood, Phillip E. |
| author_facet | Mahfood, Phillip E. |
| author_role | aut |
| author_sort | Mahfood, Phillip E. |
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| building | Verbundindex |
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| callnumber-subject | HF - Commerce |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
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| geographic_facet | USA |
| id | DE-604.BV010023206 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T17:45:06Z |
| institution | BVB |
| isbn | 1557384215 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006645648 |
| oclc_num | 28658184 |
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| physical | XXIII, 173 S. |
| publishDate | 1993 |
| publishDateSearch | 1993 |
| publishDateSort | 1993 |
| publisher | Probus Publ. |
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| spelling | Mahfood, Phillip E. Verfasser aut Customer crisis turning an unhappy customer into a life-long client Phillip E. Mahfood Chicago, Ill. u.a. Probus Publ. 1993 XXIII, 173 S. txt rdacontent n rdamedia nc rdacarrier Consumer satisfaction United States Customer services United States Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf USA Kundenmanagement (DE-588)4236865-0 s Verbraucherzufriedenheit (DE-588)4129147-5 s DE-604 |
| spellingShingle | Mahfood, Phillip E. Customer crisis turning an unhappy customer into a life-long client Consumer satisfaction United States Customer services United States Kundenmanagement (DE-588)4236865-0 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| subject_GND | (DE-588)4236865-0 (DE-588)4129147-5 |
| title | Customer crisis turning an unhappy customer into a life-long client |
| title_auth | Customer crisis turning an unhappy customer into a life-long client |
| title_exact_search | Customer crisis turning an unhappy customer into a life-long client |
| title_full | Customer crisis turning an unhappy customer into a life-long client Phillip E. Mahfood |
| title_fullStr | Customer crisis turning an unhappy customer into a life-long client Phillip E. Mahfood |
| title_full_unstemmed | Customer crisis turning an unhappy customer into a life-long client Phillip E. Mahfood |
| title_short | Customer crisis |
| title_sort | customer crisis turning an unhappy customer into a life long client |
| title_sub | turning an unhappy customer into a life-long client |
| topic | Consumer satisfaction United States Customer services United States Kundenmanagement (DE-588)4236865-0 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| topic_facet | Consumer satisfaction United States Customer services United States Kundenmanagement Verbraucherzufriedenheit USA |
| work_keys_str_mv | AT mahfoodphillipe customercrisisturninganunhappycustomerintoalifelongclient |