APA (7th ed.) Citation

Lindquist, H., & Persson, J. E. (1992). The service quality concept and a method of inquiry.

Chicago Style (17th ed.) Citation

Lindquist, Hans, and Jan E. Persson. The Service Quality Concept and a Method of Inquiry. Lund, 1992.

MLA (9th ed.) Citation

Lindquist, Hans, and Jan E. Persson. The Service Quality Concept and a Method of Inquiry. 1992.

Warning: These citations may not always be 100% accurate.