Measuring and improving organizational productivity: a practical guide
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York u.a.
Praeger
1990
|
| Edition: | 1. publ. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | X, 248 S. graph. Darst. |
| ISBN: | 0275936686 |
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MARC
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| 650 | 4 | |a Business enterprise - Productivity (Economics) | |
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Record in the Search Index
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|---|---|
| adam_text | Contents
Tables and Figures ix
Acknowledgments xi
Introduction xiii
PART I. BACKGROUND AND DESCRIPTION OF THE
PRODUCTIVITY MEASUREMENT AND
ENHANCEMENT SYSTEM (ProMES) 1
1. The Importance of Productivity Measurement and
Improvement 3
2. Understanding Organizational Productivity 8
3. Desirable Characteristics of a Productivity Measurement
System 13
4. The ProMES Approach: An Overview 19
5. Comparison of ProMES to the Desirable Characteristics 30
6. Past Experience with ProMES 35
7. Why ProMES Works 49
PART II. DEVELOPING ProMES IN AN ORGANIZATION 55
8. Conditions Needed for Implementation 57
9. Developing the System: Preliminary Steps 65
10. Steps in Developing Products and Indicators 74
11. Steps in Developing the Contingencies 86
12. Developing the Feedback Report and Feedback Meetings 97
13. Aggregation Across Units 104
14. Issues in Implementing the System 114
PART III. QUESTIONS AND ANSWERS ABOUT ProMES 123
15. Questions and Answers About ProMES: General
Questions 125
viii Contents
16. Questions and Answers About ProMES: Questions About
Measurement 135
17. Questions and Answers About ProMES: Questions About
Feedback Reports and Meetings 151
PART IV. USING ProMES WITH OTHER PRODUCTIVITY
IMPROVEMENT TECHNIQUES 157
18. Other Interventions with ProMES: An Overview 159
19. Designing Goal Setting Systems 169
20. Designing Incentive Systems 176
PART V. EVALUATING THE EFFECTS OF A
PRODUCTIVITY IMPROVEMENT PROGRAM 183
21. How to Evaluate the Effects of a Productivity
Improvement System 185
Concluding Statement 189
APPENDICES 191
Appendix A. Products and Indicators from Actual Units 193
Appendix B. Sample Contingencies from Actual Units 198
Appendix C. Template for Developing Contingencies 221
Appendix D. Sample Feedback Reports 222
Appendix E. Additional Sources of Productivity Information 228
Appendix F. Software for Computerizing ProMES 231
Appendix G. Instruments for Measuring Attitudes 233
References 235
Index 241
Tables and Figures
FIGURES
3 1. Example of Non Linearity 16
4 1. Basic ProMES Approach 19
4 2. General Form of a Contingency 23
4 3. Contingency Set 25
6 1. Experimental Design 36
6 2. Productivity over All Five Units 37
6 3. Percent Bounces 38
6 4. Delivery Time: Storage and Issue 39
6 5. Inspection of Aircraft Parts 40
6 6. Overtime Hours 42
6 7. Control Group Measures 44
11 1. Contingency Template with Maximum and Minimum 92
11 2. Contingency Set: COMM/NAV 95
13 1. Structure of Sample Organization 105
TABLES
4 1. Completed System, Circuit Board Manufacturing Unit 28
5 1. Priorities for Increasing Productivity, Circuit Board
Manufacturing Unit 33
6 1. Summary of Attitude Results 45
6 2. Subjective Reactions to the System 46
12 1. Completed Hypothetical System, Electronic
Maintenance Unit 99
12 2. Priorities for Increasing Productivity, Electronic
Maintenance Unit 100
x Tables and Figures
18 1. Comparison of Feedback, Goal Setting, and Incentive
Systems 163
|
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| edition | 1. publ. |
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| id | DE-604.BV009963876 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:44:03Z |
| institution | BVB |
| isbn | 0275936686 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006603693 |
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| physical | X, 248 S. graph. Darst. |
| publishDate | 1990 |
| publishDateSearch | 1990 |
| publishDateSort | 1990 |
| publisher | Praeger |
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| spelling | Pritchard, Robert D. Verfasser aut Measuring and improving organizational productivity a practical guide Robert D. Pritchard 1. publ. New York u.a. Praeger 1990 X, 248 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Business enterprise - Productivity (Economics) Productivité - Mesure Industrial productivity Measurement HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006603693&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Pritchard, Robert D. Measuring and improving organizational productivity a practical guide Business enterprise - Productivity (Economics) Productivité - Mesure Industrial productivity Measurement |
| title | Measuring and improving organizational productivity a practical guide |
| title_auth | Measuring and improving organizational productivity a practical guide |
| title_exact_search | Measuring and improving organizational productivity a practical guide |
| title_full | Measuring and improving organizational productivity a practical guide Robert D. Pritchard |
| title_fullStr | Measuring and improving organizational productivity a practical guide Robert D. Pritchard |
| title_full_unstemmed | Measuring and improving organizational productivity a practical guide Robert D. Pritchard |
| title_short | Measuring and improving organizational productivity |
| title_sort | measuring and improving organizational productivity a practical guide |
| title_sub | a practical guide |
| topic | Business enterprise - Productivity (Economics) Productivité - Mesure Industrial productivity Measurement |
| topic_facet | Business enterprise - Productivity (Economics) Productivité - Mesure Industrial productivity Measurement |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006603693&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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