Creating customer value: the path to sustainable competitive advantage
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Cincinnati, Ohio
Thomson
1995
|
| Schlagworte: | |
| Beschreibung: | XV, 279 S. graph. Darst. |
| ISBN: | 0538838477 |
Internformat
MARC
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| 003 | DE-604 | ||
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| 007 | t | ||
| 008 | 941102s1995 d||| |||| 00||| eng d | ||
| 020 | |a 0538838477 |9 0-538-83847-7 | ||
| 035 | |a (OCoLC)29702679 | ||
| 035 | |a (DE-599)BVBBV009873644 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-384 |a DE-19 |a DE-188 |a DE-91 | ||
| 050 | 0 | |a HF5415.5 | |
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| 084 | |a WIR 810f |2 stub | ||
| 100 | 1 | |a Naumann, Earl |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Creating customer value |b the path to sustainable competitive advantage |c by Earl Naumann |
| 264 | 1 | |a Cincinnati, Ohio |b Thomson |c 1995 | |
| 300 | |a XV, 279 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 7 | |a Klantenservice |2 gtt | |
| 650 | 7 | |a Klantgerichtheid |2 gtt | |
| 650 | 4 | |a Consumer satisfaction | |
| 650 | 4 | |a Customer services | |
| 650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Wettbewerbsvorsprung |0 (DE-588)4217352-8 |2 gnd |9 rswk-swf |
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| 689 | 1 | |5 DE-604 | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-006539637 | ||
Datensatz im Suchindex
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|---|---|
| any_adam_object | |
| author | Naumann, Earl |
| author_facet | Naumann, Earl |
| author_role | aut |
| author_sort | Naumann, Earl |
| author_variant | e n en |
| building | Verbundindex |
| bvnumber | BV009873644 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| classification_tum | WIR 810f |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV009873644 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:42:25Z |
| institution | BVB |
| isbn | 0538838477 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006539637 |
| oclc_num | 29702679 |
| open_access_boolean | |
| owner | DE-384 DE-19 DE-BY-UBM DE-188 DE-91 DE-BY-TUM |
| owner_facet | DE-384 DE-19 DE-BY-UBM DE-188 DE-91 DE-BY-TUM |
| physical | XV, 279 S. graph. Darst. |
| publishDate | 1995 |
| publishDateSearch | 1995 |
| publishDateSort | 1995 |
| publisher | Thomson |
| record_format | marc |
| spelling | Naumann, Earl Verfasser aut Creating customer value the path to sustainable competitive advantage by Earl Naumann Cincinnati, Ohio Thomson 1995 XV, 279 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Klantenservice gtt Klantgerichtheid gtt Consumer satisfaction Customer services Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Wettbewerbsvorsprung (DE-588)4217352-8 gnd rswk-swf Kundenorientierung (DE-588)4316837-1 s DE-604 Wettbewerbsvorsprung (DE-588)4217352-8 s |
| spellingShingle | Naumann, Earl Creating customer value the path to sustainable competitive advantage Klantenservice gtt Klantgerichtheid gtt Consumer satisfaction Customer services Kundenorientierung (DE-588)4316837-1 gnd Wettbewerbsvorsprung (DE-588)4217352-8 gnd |
| subject_GND | (DE-588)4316837-1 (DE-588)4217352-8 |
| title | Creating customer value the path to sustainable competitive advantage |
| title_auth | Creating customer value the path to sustainable competitive advantage |
| title_exact_search | Creating customer value the path to sustainable competitive advantage |
| title_full | Creating customer value the path to sustainable competitive advantage by Earl Naumann |
| title_fullStr | Creating customer value the path to sustainable competitive advantage by Earl Naumann |
| title_full_unstemmed | Creating customer value the path to sustainable competitive advantage by Earl Naumann |
| title_short | Creating customer value |
| title_sort | creating customer value the path to sustainable competitive advantage |
| title_sub | the path to sustainable competitive advantage |
| topic | Klantenservice gtt Klantgerichtheid gtt Consumer satisfaction Customer services Kundenorientierung (DE-588)4316837-1 gnd Wettbewerbsvorsprung (DE-588)4217352-8 gnd |
| topic_facet | Klantenservice Klantgerichtheid Consumer satisfaction Customer services Kundenorientierung Wettbewerbsvorsprung |
| work_keys_str_mv | AT naumannearl creatingcustomervaluethepathtosustainablecompetitiveadvantage |