APA (7th ed.) Citation

Naumann, E. (1995). Creating customer value: The path to sustainable competitive advantage. Thomson.

Chicago Style (17th ed.) Citation

Naumann, Earl. Creating Customer Value: The Path to Sustainable Competitive Advantage. Cincinnati, Ohio: Thomson, 1995.

MLA (9th ed.) Citation

Naumann, Earl. Creating Customer Value: The Path to Sustainable Competitive Advantage. Thomson, 1995.

Warning: These citations may not always be 100% accurate.