Barriers to information: how formal help systems fail battered women
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Westport, Conn. u.a.
Greenwood Press
1994
|
| Ausgabe: | 1. publ. |
| Schriftenreihe: | Contributions in librarianship and information science
81 |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | X, 177 S. graph. Darst. |
| ISBN: | 0313286809 |
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| 245 | 1 | 0 | |a Barriers to information |b how formal help systems fail battered women |c Roma M. Harris and Patricia Dewdney |
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| 264 | 1 | |a Westport, Conn. u.a. |b Greenwood Press |c 1994 | |
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| 650 | 4 | |a Enquêtes sociales - États-Unis | |
| 650 | 4 | |a Femmes victimes de violence - États-Unis - Documentation, Services de | |
| 650 | 4 | |a Violence envers les femmes - États-Unis - Documentation, Services de | |
| 650 | 4 | |a Abused women |z United States |x Information services | |
| 650 | 4 | |a Community information services |z United States | |
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Datensatz im Suchindex
| _version_ | 1804124232790048768 |
|---|---|
| adam_text | Contents
Illustrations ix
Acknowledgments xi
1. Information Transfer Failures, or Why It s So Hard to Locate
the Information You Need 1
Understanding Information Barriers 2
How Widespread Is the Information Problem? 3
Failures in Information Transfer 4
2. Theory and Research on Information Seeking 7
Information and Help Seeking: A Multidisciplinary Concern 1
Models of Information Seeking Behavior 12
Principles of Information Seeking 19
Problems with the Research 28
3. Information and Referral as a Social Service Function 35
Barriers to Human Services Information 36
Information and Referral: The Doorway to Human Services 40
The Information Maze 42
vi Contents
Systems Designed for the User . . . or for the System? 43
Conclusion 44
4. Wife Assault: An Information Seeking Perspective 47
The Information Needs of Crime Victims 47
The Prevalence of Wife Assault 48
Who Are Battered Women? 49
Expanding Spheres of Help: Personal, Informal, and Formal
Help Sources 51
Silence: Women s Choice? 53
Pathways to Help Sources 54
Passive Victims or Active Help Seekers: The Help Seeking
Patterns of Abused Women 55
Shifting the Focus to System Failures 57
Conclusion 58
5. A Community Analysis of Information Need and System
Response 61
Choice of Methodology 62
The Household Survey 63
Agency Interviews 67
6. Community Perspectives on Wife Assault: Results of the
Household Survey 71
Respondent Characteristics 71
Familiarity with Wife Assault 72
Respondents Experiences in Helping Abused Women 73
How Battered Women Are Perceived 74
Causes of Wife Assault 76
Help Needed and Where to Get It 79
Formal Helpers: Citizen Expectations of Agencies and
Professionals 81
Emotional Support 87
Practical Advice 88
Effectiveness of Formal Helpers 89
Using the Telephone Directory 91
7. Professional Perspectives on Wife Assault: Results of the
Agency Survey 97
Contents vii
Contacts with Abused Women 97
Processing Requests for Help 101
Delays and Referrals: Agency Responses to Help Seeking 106
Help Seeking Mismatches 110
Information and Referral 113
8. Missed Connections: What to Do When Systems Are
Unresponsive to Citizen Needs 121
The Nature of the Information Problem 121
The Theory of Information or Help Seeking 122
Ignoring the Principles of Information Seeking 130
Overcoming the Barriers: Providing the Information Link 133
Conclusion 138
Appendices 141
Bibliography 167
Index 175
Illustrations
FIGURES
2.1 The Krikelas Model of Information Seeking 15
2.2 Situations, Gaps, and Uses 19
TABLES
6.1 Respondents Understanding of an Abused Woman s State
of Mind 75
6.2 Respondents Picture of the Battered Woman s Physical
State 75
6.3 The Major Cause of Wife Assault 77
6.4 Other Factors That May Contribute to Wife Assault 78
6.5 Types of Help Needed 79
6.6 Where to Get Help 80
6.7 Type of Help Expected from the Police 84
6.8 Type of Help Expected from Hospitals 85
6.9 Type of Help Expected from Lawyers and Legal Aid
Services 88
x Illustrations
6.10 Type of Help Expected from a Friend 88
6.11 Type of Help Expected from Family Members 89
6.12 Type of Help Expected from Church or Pastor 89
6.13 Type of Help Expected from Social Workers and Welfare
Agencies 90
6.14 Type of Help Expected from a Women s Shelter 90
6.15 Type of Help Expected from the Salvation Army 91
6.16 Locations Consulted in Phone Book 92
7.1 Sources Believed to Provide Information and Referral 114
Al. 1 Population Sizes, Number of Interviews Conducted, and
Response Rates 142
A 1.2 Agencies and Professional Practices Surveyed 143
A3.1 How Would a Place to Stay Help? 164
A3.2 How Does Emotional Support Help? 164
A3.3 How Does Protection Help? 164
A3.4 How Does Money Help? 165
A3.5 How Does Information and Referral Help? 165
A3.6 How Does Counseling Help? 165
|
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| isbn | 0313286809 |
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| series2 | Contributions in librarianship and information science |
| spelling | Harris, Roma M. Verfasser aut Barriers to information how formal help systems fail battered women Roma M. Harris and Patricia Dewdney 1. publ. Westport, Conn. u.a. Greenwood Press 1994 X, 177 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Contributions in librarianship and information science 81 Documentation, Services communautaires de - États-Unis Enquêtes sociales - États-Unis Femmes victimes de violence - États-Unis - Documentation, Services de Violence envers les femmes - États-Unis - Documentation, Services de Abused women United States Information services Community information services United States Wife abuse United States Information services Informationsdienst (DE-588)4126281-5 gnd rswk-swf Misshandelte Frau (DE-588)4039563-7 gnd rswk-swf USA USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Misshandelte Frau (DE-588)4039563-7 s Informationsdienst (DE-588)4126281-5 s DE-604 Dewdney, Patricia Verfasser aut Contributions in librarianship and information science 81 (DE-604)BV000003346 81 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006539134&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Harris, Roma M. Dewdney, Patricia Barriers to information how formal help systems fail battered women Contributions in librarianship and information science Documentation, Services communautaires de - États-Unis Enquêtes sociales - États-Unis Femmes victimes de violence - États-Unis - Documentation, Services de Violence envers les femmes - États-Unis - Documentation, Services de Abused women United States Information services Community information services United States Wife abuse United States Information services Informationsdienst (DE-588)4126281-5 gnd Misshandelte Frau (DE-588)4039563-7 gnd |
| subject_GND | (DE-588)4126281-5 (DE-588)4039563-7 (DE-588)4078704-7 |
| title | Barriers to information how formal help systems fail battered women |
| title_auth | Barriers to information how formal help systems fail battered women |
| title_exact_search | Barriers to information how formal help systems fail battered women |
| title_full | Barriers to information how formal help systems fail battered women Roma M. Harris and Patricia Dewdney |
| title_fullStr | Barriers to information how formal help systems fail battered women Roma M. Harris and Patricia Dewdney |
| title_full_unstemmed | Barriers to information how formal help systems fail battered women Roma M. Harris and Patricia Dewdney |
| title_short | Barriers to information |
| title_sort | barriers to information how formal help systems fail battered women |
| title_sub | how formal help systems fail battered women |
| topic | Documentation, Services communautaires de - États-Unis Enquêtes sociales - États-Unis Femmes victimes de violence - États-Unis - Documentation, Services de Violence envers les femmes - États-Unis - Documentation, Services de Abused women United States Information services Community information services United States Wife abuse United States Information services Informationsdienst (DE-588)4126281-5 gnd Misshandelte Frau (DE-588)4039563-7 gnd |
| topic_facet | Documentation, Services communautaires de - États-Unis Enquêtes sociales - États-Unis Femmes victimes de violence - États-Unis - Documentation, Services de Violence envers les femmes - États-Unis - Documentation, Services de Abused women United States Information services Community information services United States Wife abuse United States Information services Informationsdienst Misshandelte Frau USA |
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