(1993). Business process reengineering: Current issues and applications. Industrial Engineering and Management Press.
Chicago-Zitierstil (17. Ausg.)Business Process Reengineering: Current Issues and Applications. Norcross, Ga: Industrial Engineering and Management Press, 1993.
MLA-Zitierstil (9. Ausg.)Business Process Reengineering: Current Issues and Applications. Industrial Engineering and Management Press, 1993.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.