Enterprisewide reengineering and restructuring:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Charleston, SC
Computer Technology Research Corp.
1994
|
| Ausgabe: | 1. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | IV, 152 S. graph. Darst. |
| ISBN: | 1566070244 |
Internformat
MARC
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| 245 | 1 | 0 | |a Enterprisewide reengineering and restructuring |c Peter D. Varhol |
| 250 | |a 1. ed. | ||
| 264 | 1 | |a Charleston, SC |b Computer Technology Research Corp. |c 1994 | |
| 300 | |a IV, 152 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
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| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Changement organisationnel | |
| 650 | 7 | |a Organisatieverandering |2 gtt | |
| 650 | 4 | |a Production - Gestion - Informatique | |
| 650 | 4 | |a Productique | |
| 650 | 4 | |a Qualité totale | |
| 650 | 4 | |a Réingénierie organisationnelle | |
| 650 | 4 | |a Datenverarbeitung | |
| 650 | 4 | |a Computer integrated manufacturing systems | |
| 650 | 4 | |a Organizational change | |
| 650 | 4 | |a Production management |x Data processing | |
| 650 | 4 | |a Reengineering (Management) | |
| 650 | 4 | |a Total quality management | |
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Datensatz im Suchindex
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| adam_text | Enterprisewide Reengineering
and Restructuring
TABLE OF CONTENTS
Introduction 1
The Motivation for Reengineering 2
Chapter 1 Executive Summary 3
Chapter 2 The Information Age 3
Chapter 3 Reengineering Today 4
Chapter 4 Total Quality Management and ISO 9000 4
Chapter 5 Tools for Reengineering and TQM 4
Chapter 6 Change in the IS Shop 5
Chapter 7 Reengineering the Network 5
Chapter 8 The New Organization 5
1. Executive Summary 7
Forces That Affect Business 7
Complexity of New Products 7
Lack of Value Added at All Levels of the Organization 8
Investment in Computer Systems and Information Technology 8
A New Business Model 9
The Role of Information Systems 11
Impact Beyond the Organization 13
The Better Educated Worker 14
Reengineering for Education 15
Training the Worker 16
The Online Expert 16
Reengineering the Software Organization 17
Barriers to Reengineering 17
When Reengineering Fails 18
Moving Toward the Future 20
2. The Information Age 21
The Move to the Desktop 21
The New Workplace 22
Downsizing and the Client/Server Revolution 24
The Arrival of Client/Server Computing 25
Data Access Plays a Role 26
The Role of Database Technology 27
Object Oriented Database Management 27
Industry Standard Hardware 28
New Technologies Spawn New Business Processes 29
i
!
3. Reengineering Today 31
A Definition of Reengineering 31
Why Reengineer? 31
What Reengineering is Not 32
The Old Organization 34
Conditions Necessary for Reengineering 36
Difference Between Reengineering and TQM/CPI 39
The Contribution of Information Systems 40
Partners in Reengineering 41
IS Participation in the Reengineering Team 42
Choosing Processes to Reengineer 44
Before Reengineering Can Begin 46
The Downside to Reengineering 47
When Reengineering Goals are Not Met 49
Reengineering Leverages Information Technology 51
4. Total Quality Management and ISO 9000 53
The Origins of TQM 53
TQM/CPI in the United States 54
An Overview of TQM 55
Establishing a TQM Process 56
The Red Bead Approach to Quality 58
A Focus on the Customer 59
Rethinking the Workplace 60
Information Systems and TQM 61
The ISO 9000 Trend 64
TQM and Reengineering 65
Where TQM Can Go Wrong 66
Strategies for the Organization of the Future 67
5. Supporting the Reengineering Process 69
Information Technology and Reengineering 69
Database Management 70
Data Display 71
Data Communications 72
The Workgroup Concept 73
Concurrent Engineering 74
IS For the Workgroup 76
Integrating it Together: Electronic Data Interchange 77
Communications with EDI 79
Workflow Support 80
Steps to Workflow Redesign and Implementation 81
Computer Support for Process Reengineering 82
Workflow Software Support 83
Workflow Management and Kl Shell 83
The IBM Approach to Workflow Reengineering 84
Limitations of Workflow Software 85
Expert Advice on the Road 85
The Tools as Reengineering Partners 86
ii
6. Reengineering in Information Systems 87
Changes in the IS Shop 87
A Sense of Urgency 87
Cost 88
Productivity 88
Quality 89
The SEI, Productivity, and Software Quality 90
The Software Development Cycle 92
Why Use the Waterfall Model? 93
Other Software Development Models 94
Reengineering the Software Development Process 95
CASE, Software Process Improvement, and Reengineering 95
Software Reuse 96
The Rapid Prototyping Approach 97
The Downside of Prototyping 98
The Phase Review Development Process 100
Elements of Total Quality 100
Management Participation and Leadership Development 102
Establishing Goals and Measuring Objectives 102
Extensive Education and Training 102
Employee Involvement and Action Teams 102
Customer Emphasis 102
Supplier Certification and Training 103
Recognition 103
Quality and the Software Development Process 103
Reengineering and Other IS Functions 105
Reengineering User Support 105
TQM and End User Support 106
Reengineering and the Computer Network 107
Reengineering System Procurement 107
Conclusions 108
} 7. Reengineering the Network 109
{ Supporting Business Processes 109
i The Beginning of the Network 109
3 The Requirements Analysis 111
Designing a New Network 114
Procuring the Network 115
Remote Access to the LAN 116
Fast Modems Make Performance Acceptable 117
Client/Server Completes the Picture 118
LAN Security 119
Security on a Peer to Peer Network 119
• Server Networks Offer Better Security 120
Security Issues in Cross Network Connections 121
Third Party Security 122
Priorities in Network Reengineering 122
iii
8. The New Organization 125
After Reengineering is Done 125
The Spider s Web 126
The Core Contingent 127
Computers and the Contingent Worker 128
The Network Model 129
Computer Support for the Network 130
The Workgroup Model 131
Computing in the Network Model 132
Beyond the Organization 133
Cultural Implications of the New Organization 134
Reengineering Education 137
On the Road to TQM 137
Beyond High School 139
Conclusions 141
APPENDICES
A. Reengineering Glossary 143
B. Companies Mentioned in This Report 149
Index 151
LIST OF TABLES FIGURES
Table 3.1. Sample Effects of New Technologies on Business Processes 41
Figure 3.1 The Traditional Organizational Hierarchy 35
Figure 3.2 A Reengineered Business Process 37
Figure 3.3 The Four Steps to Reengineering 48
Figure 4.1 Relationship between Reengineering and TQM 66
Figure 5.1 Concurrent Reengineering 75
Figure 6.1 The Phase Review Software Development Process 101
Figure 7.1 Barriers to Network Use 110
Figure 7.2 Business Changes that Affect the Network 112
Figure 7.3 Network Changes Expected by the Late 1990s 113
iv
|
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| illustrated | Illustrated |
| indexdate | 2024-07-09T17:40:58Z |
| institution | BVB |
| isbn | 1566070244 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006479976 |
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| physical | IV, 152 S. graph. Darst. |
| publishDate | 1994 |
| publishDateSearch | 1994 |
| publishDateSort | 1994 |
| publisher | Computer Technology Research Corp. |
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| spelling | Varhol, Peter D. Verfasser aut Enterprisewide reengineering and restructuring Peter D. Varhol 1. ed. Charleston, SC Computer Technology Research Corp. 1994 IV, 152 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Changement organisationnel Organisatieverandering gtt Production - Gestion - Informatique Productique Qualité totale Réingénierie organisationnelle Datenverarbeitung Computer integrated manufacturing systems Organizational change Production management Data processing Reengineering (Management) Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Informationssystem (DE-588)4072806-7 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 s Informationssystem (DE-588)4072806-7 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006479976&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Varhol, Peter D. Enterprisewide reengineering and restructuring Changement organisationnel Organisatieverandering gtt Production - Gestion - Informatique Productique Qualité totale Réingénierie organisationnelle Datenverarbeitung Computer integrated manufacturing systems Organizational change Production management Data processing Reengineering (Management) Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd Informationssystem (DE-588)4072806-7 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)4072806-7 |
| title | Enterprisewide reengineering and restructuring |
| title_auth | Enterprisewide reengineering and restructuring |
| title_exact_search | Enterprisewide reengineering and restructuring |
| title_full | Enterprisewide reengineering and restructuring Peter D. Varhol |
| title_fullStr | Enterprisewide reengineering and restructuring Peter D. Varhol |
| title_full_unstemmed | Enterprisewide reengineering and restructuring Peter D. Varhol |
| title_short | Enterprisewide reengineering and restructuring |
| title_sort | enterprisewide reengineering and restructuring |
| topic | Changement organisationnel Organisatieverandering gtt Production - Gestion - Informatique Productique Qualité totale Réingénierie organisationnelle Datenverarbeitung Computer integrated manufacturing systems Organizational change Production management Data processing Reengineering (Management) Total quality management Qualitätsmanagement (DE-588)4219057-5 gnd Informationssystem (DE-588)4072806-7 gnd |
| topic_facet | Changement organisationnel Organisatieverandering Production - Gestion - Informatique Productique Qualité totale Réingénierie organisationnelle Datenverarbeitung Computer integrated manufacturing systems Organizational change Production management Data processing Reengineering (Management) Total quality management Qualitätsmanagement Informationssystem |
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