Small business management & entrepreneurship:
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Boston
PWS-Kent
1992
|
| Series: | Kent series in management
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XIX, 859 S. graph. Darst. |
| ISBN: | 0534923577 |
Staff View
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| adam_text | BRIEF CONTENTS INTRODUCTION 2
Part One You and Your Business 13
1 SO, YOU WANT TO MAKE A LOT OF MONEY (Curtis E. Tate, Jr.) 14
2 SMALL BUSINESS ANTICIPATION (Curtis E. Tate, Jr.) 25
3 WHAT BUSINESS FOR YOU? (Curtis E. Tate, Jr.) 30
Part Two Entering a New or Old Business 39
4 COMPARING NEW AND OLD BUSINESS OPPORTUNITIES (Curtis E. Tate, Jr.) 41
5 VALUATION OF AN EXISTING BUSINESS (W. Woodrow Stewart) 57
6 CONDUCTING AN ECONOMIC FEASIBILITY STUDY (Curtis E. Tate, Jr.) 69
7 FRANCHISING (Curtis E. Tate, Jr.) 93
8 CHOOSING YOUR PROFESSIONAL ADVISERS (W. Woodrow Stewart) 118
9 NEGOTIATION (W. Woodrow Stewart) 126
Part Three Getting It All Together 143
10 BUSINESS ORGANIZATIONS: WHAT FORM TO USE? (W. Woodrow Stewart) 245
11 RAISING YOUR CAPITAL (Frank Hoy) 161
12 DEVELOPING YOUR FINANCIAL PLAN (W. Woodrow Stewart) 174
13 YOUR BUSINESS AND THE TAX LAWS (W. Woodrow Stewart) 290
14 BUSINESS AGREEMENTS YOU WILL NEED (W. Woodrow Stewart) 208
15 FORMAL BUSINESS PLAN (Curtis E. Tate, Jr.) 229
Part Four Marketing Your Products and Services 237
16 SELECTING YOUR CUSTOMERS (Frank Hoy) 238
17 BUILDING YOUR MARKETING PLANS (Frank Hoy) 255
18 SATISFYING YOUR CUSTOMERS (Frank Hoy) 270
Part Five Managing Your Operations 281
19 DEFINING OPERATIONS (James F. Cox) 288
20 MANAGING OPERATIONS (James F. Cox) 303
21 MANAGING INVENTORY (James F. Cox) 322
22 PLANNING INFORMATION NEEDS (James F. Cox) 342
23 CONTROLLING OPERATIONS (James F. Cox) 356
vi BRIEF CONTENTS
Part Six Managing Your Personnel 375
24 PLANNING FOR PEOPLE TO DO THE WORK (Vida Scarpello) 380
25 COMPENSATING YOUR EMPLOYEES (Vida Scarpello) 410
26 STAFFING YOUR BUSINESS (Vida Scarpello) 436
27 TRAINING YOUR WORKFORCE (Vida Scarpello) 460
28 MANAGING YOUR WORKFORCE (Vida Scarpello) 471
29 MANAGING A UNIONIZED WORKFORCE (Vida Scarpello) 485
Part Seven The Crisis 497
30 WHEN ALL ELSE FAILS—BANKRUPTCY (W. Woodrow Stewart) 498
Part Eight Cases 509^
1 SNOW WHITE AND THE FIVE EXECUTIVES 510
2 Y or Y NOT? 529
3 NITTANY OUTDOOR PRODUCTS 523
4 PILGRIM S PRIDE: IT S MIND BOGGLING 529
5 HOW DO YOU GET APPLES FROM AN ELM? 539
6 MAQU1LADORAS INDUSTRY NOTE: IS IT A GOLDEN OPPORTUNITY? 545
7 B B WOOD STOVE COMPANY 553
8 COLLECTION SERVICES, INC. 555
9 HUFF CHEMICAL, INC. 562
10 BLUE AQUA SPRINKLERS, INC. 569
11 VALLEY CAB COMPANY, INC. 574
12 LENCO, INC. 579
13 LIL FILLY ORIGINALS 612
14 POWDER DOLL 618
15 CHISM S HARVEST FARM 624
16 SHOPPERS SERVICE STORE 634
17 LUCY FOODS 640
18 PROFESSIONAL UNIFORMS, LIMITED OR UNLIMITED? 644
19 DAKOTAH, INC. 648
20 BENNETT S MACHINE SHOP, INC. 658
21 GORDON BLACK PLC 673
22 TOURWAY SAFETY SEAT COMPANY 681
23 PANAMA ART NOVELTIES (PAN) EXPORTS S.A. 686
24 APOCALYPSE DESIGN, INC. 689
25 THE YARN CASTLE 694
26 CHATHAM CANDY COMPANY 708
27 WALTER S VARIETY STORES, INC. 720
28 BEAUTY AND THE BALANCE SHEET: A CASE OF VITAL STATISTICS 731
29 TECHNICAL NOTE: THE TRANSPORTATION INDUSTRY 744
30 COUNTRY CONVENIENCE STORES, INC. 763
31 OLD TOWN CANOE 769
32 PERLIS TRUCKSTOP 779
33 EVANS PHARMACEUTICALS, INC. (A) 796
EVANS PHARMACEUTICALS, INC. (B) 810
EVANS PHARMACEUTICALS, INC. (C) 821
GLOSSARY 837
INDEX 847
CONTENTS Preface xvii
Introduction 1
Structure of the Book 1
The World of Small Business 3
Life Cycles and the Small Business 5
PART ONE
YOU AND YOUR BUSINESS 13
Chapter 1 So, You Want to Make a Lot of Money (Curtis E. Tate, Jr.) 14
The Role of Your Objectives 14
Planning 15
Image 16
Choosing a Business 16
Personal Characteristics 23
Summary 24
Class Assignments 24
Chapter 2 Small Business Anticipation (Curtis E. Tate, Jr.) 25
Every Business Is a Loser 26
Every Business Is a Winner 26
Summary 28
Class Assignments 29
Chapter 3 What Business for You? (Curtis E. Tate, Jr.) 30
Finding a Business 30
Searching for an Existing Business 31
Identifying a Specific Locale 32
Finding a Target Population Group 33
Identifying a New Technology 33
Using an Older Technology 33
Searching the Patent Files 34
Developing a New Product 34
viii CONTENTS
Selecting Activities 35
Providing a Service 35
Building a Business on Your Attributes 35
Gaining an Inheritance 36
Starting a Satellite Business 37
Summary 37
Class Assignments 37
PART TWO
ENTERING A NEW OR OLD BUSINESS
Chapter 4 Comparing New and Old Business Opportunities 41
(Curtis E. Tate, Jr.)
Profile of the Economic Environment of a Potential Business 41
Evaluating an Existing Business 47
Decision: Starting a New Business 51
For Me, Which—An Established or New Business? 53
Summary 56
Class Assignments 56
Chapter 5 Valuation of an Existing Business (W. Woodrow Stewart) 57
Asset Valuation 57
Book Value 58
Replacement Value 59
Liquidation Value 59
Capitalized Earnings Value 59
A Three Step Approach to Valuation 62
Goodwill 63
Summary 64
Class Assignments 65
Appendix: A Sample Business Valuation 65
Chapter 6 Conducting an Economic Feasibility Study (Curtis E. Tate, Jr.) 69
Defining the External Environment 70
Site Selection 71
The Internal Environment 73
Old or New Business? 74
Summary 75
Class Assignments 75
Chapter 7 Franchising (Curtis E. Tate, Jr.) 93
Franchising in Perspective 93
Legal Changes Regarding Franchising 96
Do I Want a Franchise? 97
CONTENTS ix
Types of Franchises Showing Growth 103
Recognizing the Risks of Franchising 108
Franchising Your Business 108
Summary 117
Class Assignments 227
Chapter 8 Choosing Your Professional Advisers (W. Woodrow Stewart) 118
Your Banker 229
Your Lawyer 222
Your Accountant 222
Your Insurance Adviser 223
Summary 225
Class Assignments 225
Chapter 9 Negotiation (W. Woodrow Stewart) 126
Methods of Negotiation 227
Separating the People from the Problem 128
Focusing on Interests 232
Inventing Options 236
Choosing Criteria 138
Problems with Negotiating 239
Summary 242
Class Assignments 242
PART THREE
GETTING IT ALL TOGETHER 143
Chapter 10 Business Organizations: What Form to Use? 145
(W. Woodrow Stewart)
Introduction to the Forms of Business 146
Proprietorship 147
Partnership 148
Corporation 152
The Joint Venture 158
Summary 159
Class Assignments 160
Chapter 11 Raising Your Capital (Frank Hoy) 161
Issues in Raising Capital 262
Types of Capital 263
Sources of Financing 265
Asking for Money 267
Summary 168
Class Assignments 269
Appendix: How to Raise Money for a Small Business 269
x CONTENTS
Chapter 12 Developing Your Financial Plan (W. Woodrow Stewart) 274
Why Should You Plan? 174
Working Capital 175
Cash Flow and Budgets 180
Summary 188
Class Assignments 189
Chapter 13 Your Business and the Tax Laws (W. Woodrow Stewart) 190
Tax Laws and the Beginning of Your Business 191
Operation of the Corporation 199
Tax Implications of Buy Sell Agreements 202
Summary 207
Class Assignments 207
Chapter 14 Business Agreements You Will Need (W. Woodrow Stew, it) 208
Agreements Regarding Business Operations 209
Agreements Regarding Ownership Interest 213
Summary 218
Class Assignments 218
Chapter 15 Formal Business Plan (Curtis E. Tate, Jr.) 219
The Goal of the Plan 229
The Importance of a Business Plan 220
Assembling the Business Plan 220
Summary 221
Class Assignments 221
PART FOUR
MARKETING YOUR PRODUCTS AND SERVICES 237
Chapter 16 Selecting Your Customers (Frank Hoy) 238
Marketing Strengths and Weaknesses of the Small Business 239
Learning About Your Customers 242
Developing Your Marketing Plan 245
Summary 247
Class Assignments 247
Chapter 17 Building Your Marketing Plans (Frank Hoy) 255
Product and Service Choices 256
Pricing to Sell 257
Purchasing Practices 258
Advertising to Increase Sales 259
Direct Mail Marketing 262
When Customers Visit 264
CONTENTS xi
Summary 265
Class Assignments 266
Chapter 18 Satisfying Your Customers (Frank Hoy) 270
Personal Selling: More Than Pushing Products 270
Getting the Product to Customers 272
Maintaining Consistent Quality 274
Developing Good Relations with Customers 275
Doing Business Honestly and Ethically 276
Handling Complaints 277
Summary 277
Class Assignments 278
PART FIVE
MANAGING YOUR OPERATIONS 281
Chapter 19 Defining Operations (James F. Cox) 288
Developing Operations Strategies 288
Defining the Facility Layout 290
Industrial Engineering Techniques 292
Just in Time Philosophy 296
Summary 301
Class Assignments 301
References 302
Chapter 20 Managing Operations (James F. Cox) 303
Forecasting Product and Service Demand 304
Managing Simple Service Operations 307
Managing Manufacturing Operations 311
Optimized Production Technology 313
Summary 318
Class Assignments 319
References 320
Chapter 21 Managing Inventory (James F. Cox) 322
Inventory Strategies 324
Functions and Costs of Inventory 324
ABC Analysis 328
Improving Accuracy of Inventory Records 331
Independent Demand Inventory Methods 332
Summary 338
Class Assignments 339
References 340
xii CONTENTS
Chapter 22 Planning Information Needs (James F. Cox) 341
Information Systems 341
Problems with Implementing Information Systems 349
Computers 351
Summary 353
Class Assignments 353
References 354
Chapter 23 Controlling Operations (James F. Cox) 356
Performance Measurement 356
Controlling Operations to Achieve a Profit 357
Applying the Performance Measures 370
Summary 372
Class Assignments 373
References 373
PART SIX
MANAGING YOUR PERSONNEL 375
Chapter 24 Planning for People to Do the Work (Vida Scarpello) 380
Government Regulation of Employment Practices 381
Labor Markets 390
Your Organizational Structure 393
Job Descriptions and Their Importance 395
Job Analysis 399
Summary 405
Class Assignments 406
Appendix: Source of Information About Major Federal
Employment Laws 406
Chapter 25 Compensating Your Employees (Vida Scarpello) 420
Legal Constraints on Compensation 411
Fairness in Compensation 416
Characteristics of a Formal Compensation Plan 417
Pay Adjustments 427
Characteristics of a Pay for Knowledge Plan 432
Summary 433
Class Assignments 434
Chapter 26 Staffing Your Business (Vida Scarpello) 436
Employment Law and Staffing 437
Recruiting Decisions 442
Selection Procedures 447
Summary 458
Class Assignments 459
CONTENTS xiii
Chapter 27 Training Your Workforce (Vida Scarpello) 460
Orientation Training 461
Work Adjustment Training 463
Job Competency Training 464
Skill Updating Programs 468
Summary 468
Class Assignments 469
Chapter 28 Managing Your Workforce (Vida Scarpello) 471
Perceiving Other People Accurately 472
Establishing Credibility As a Supervisor 474
Employee Satisfaction with Supervision 477
Controlling Performance and Behavior 477
Summary 483
Class Assignments 484
Chapter 29 Managing a Unionized Workforce (Vida Scarpello) 485
The Purpose and Meaning of the Union Contract 485
Union Contracts and Labor Law 487
Developing a Constructive Relationship 490
Managing Day to Day Disputes 494
Summary 495
Class Assignments 495
References 496
PART SEVEN
THE CRISIS 497
Chapter 30 When All Else Fails—Bankruptcy (W. Woodrow Stewart) 498
Applicability of the Law 499
Chapter 7 499
Chapter 11 503
Involuntary Bankruptcy 506
Chapter 13 and the Small Business 507
Summary 508
Class Assignments 508
PART EIGHT
CASES 509
Case l Snow White and the Five Executives 530
(W. Edward Stead; Jean Garner Stead)
Case 2 Y or Y Not? (S. Lee Owens; Michael L. Menefee) 519
xiv CONTENTS
Case 3 Nittany Outdoor Products (David N. Allen; Eugene J. Bazan) 523
Case 4 Pilgrim s Pride: It s Mind Boggling (James Harbin) 529
Case 5 How Do You Get Apples from an ELM? (Robert P. Crowner) 539
Case 6 Maquiladoras Industry Note: Is It a Golden Opportunity? 545
(Walter E. Greene)
Case 7 B B Wood Stove Company (McRae C. Banks II) 553
Case 8 Collection Services, Inc. (McRae C. Banks II) 555
Case 9 Huff Chemical, Inc. (Eugene A. Nini) 562
Case 10 Blue Aqua Sprinklers, Inc. (George H. Thompson) 569
Case 11 Valley Cab Company, Inc. (Fikru H. Boghossian) 574
Case 12 Lenco, Inc. (Arthur Sharplin) 579
Case 13 Lil Filly Originals (Curtis E. Tare, Jr.) 612
Case 14 Powder Doll (Betsy V. Boze; Ken M. Boze) 618
Case 15 Chism s Harvest Farm (June M. Freund) 624
Case 16 Shoppers Service Store (Jerome A. Katz) 634
Case 17 Lucy Foods (Frank Martin) 640
Case 18 Professional Uniforms, Limited or Unlimited? 644
(Robert Gatewood; E. Walter Wilson)
Case 19 Dakotah, Inc. (Diane Hoadley; Phil C. Fisher) 648
Case 20 Bennett s Machine Shop, Inc. (Arthur Sharplin) 658
Case 21 Gordon Black pic (Frank Martin) 673
Case 22 Tourway Safety Seat Company 681
(Richard Heagy; Cynthia D. Heagy)
Case 23 Panama Art Novelties (PAN) Exports s.a. 686
(Charles W. White; William L. Boyd)
Case 24 Apocalypse Design, Inc. (Ken M. Boze; Mary Lindahl) 689
Case 25 The Yarn Castle (Joyce M. Beggs; Dorothy C. Doolittle) 694
Case 26 Chatham Candy Company (Joyce M. Beggs) 708
Case 27 Walter s Variety Stores, Inc. (Otha L. Gray; Beverly Little) 720
Case 28 Beauty and the Balance Sheet: A Case of Vital Statistics 731
(Graden Keller; Timothy Singleton; Robert McGlashan)
Case 29 Technical Note: The Transportation Industry 744
(Tammie Shawn Pinkston)
CONTENTS xv
Case 30 Country Convenience Stores, Inc. 763
(Kenneth W. Olm; Alan L. Carsrud)
Case 31 Old Town Canoe (Diane Garsombke; Thomas W. Garsombke) 769
Case 32 Perlis Truckstop (David H. Maister) 779
Case 33 Evans Pharmaceuticals, Inc. (A) (John Clair Thompson) 796
Evans Pharmaceuticals, Inc. (B) (John Clair Thompson) 810
Evans Pharmaceuticals, Inc. (C) (John Clair Thompson) 821
Glossary 837
Index 847
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| spelling | Small business management & entrepreneurship Curtis E. Tate ... Boston PWS-Kent 1992 XIX, 859 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Kent series in management Small business Management Klein- und Mittelbetrieb (DE-588)4031031-0 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content Klein- und Mittelbetrieb (DE-588)4031031-0 s Management (DE-588)4037278-9 s DE-604 Tate, Curtis E. Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006408068&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Small business management & entrepreneurship Small business Management Klein- und Mittelbetrieb (DE-588)4031031-0 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4031031-0 (DE-588)4037278-9 (DE-588)4143413-4 |
| title | Small business management & entrepreneurship |
| title_auth | Small business management & entrepreneurship |
| title_exact_search | Small business management & entrepreneurship |
| title_full | Small business management & entrepreneurship Curtis E. Tate ... |
| title_fullStr | Small business management & entrepreneurship Curtis E. Tate ... |
| title_full_unstemmed | Small business management & entrepreneurship Curtis E. Tate ... |
| title_short | Small business management & entrepreneurship |
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