Rust, R. T. (1994). Return on quality: Measuring the financial impact of your company's qest for quality. Probus Publ.
Chicago-Zitierstil (17. Ausg.)Rust, Roland T. Return on Quality: Measuring the Financial Impact of Your Company's Qest for Quality. Chicago, Ill. u.a: Probus Publ, 1994.
MLA-Zitierstil (9. Ausg.)Rust, Roland T. Return on Quality: Measuring the Financial Impact of Your Company's Qest for Quality. Probus Publ, 1994.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.