Competitive benchmarking: an executive guide
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Letchworth
Technical Communications (Publ.)
1992
|
| Series: | TQM practitioner series
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | IV, 63 Bl. zahlr. graph. Darst. |
| ISBN: | 0946655510 |
Staff View
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Record in the Search Index
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| adam_text | CONTENTS
PREFACE ii
ABOUT THE AUTHOR iv
1. INTRODUCTION 1
2. DEFINING THE ART OF BENCHMARKING 6
3. TYPES OF BENCHMARKING 13
4. BENCHMARKING AND MEASUREMENT 17
5. UNDERSTANDING THE COMPETITION 22
X 6. THE ROLE OF CUSTOMERS IN BENCHMARKING 27
7. TOOLS IN BENCHMARKING 34
8. THE DEVELOPMENT OF AN EFFECTIVE 38
BENCHMARKING STRATEGY
9. A PRACTICAL IMPLEMENTATION PLAN 42
10. BENCHMARKING IN INNOVATION: AN EXAMPLE 47
SUMMARY 62
USEFUL READING LIST 63
|
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| discipline | Wirtschaftswissenschaften |
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| indexdate | 2024-07-09T17:38:05Z |
| institution | BVB |
| isbn | 0946655510 |
| language | English |
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| physical | IV, 63 Bl. zahlr. graph. Darst. |
| publishDate | 1992 |
| publishDateSearch | 1992 |
| publishDateSort | 1992 |
| publisher | Technical Communications (Publ.) |
| record_format | marc |
| series2 | TQM practitioner series |
| spelling | Zairi, Mohamed Verfasser aut Competitive benchmarking an executive guide M. Zairi Letchworth Technical Communications (Publ.) 1992 IV, 63 Bl. zahlr. graph. Darst. txt rdacontent n rdamedia nc rdacarrier TQM practitioner series Benchmarking gtt Benchmarking (Management) Total quality management Benchmarking (DE-588)4329573-3 gnd rswk-swf Benchmarking (DE-588)4329573-3 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006359000&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Zairi, Mohamed Competitive benchmarking an executive guide Benchmarking gtt Benchmarking (Management) Total quality management Benchmarking (DE-588)4329573-3 gnd |
| subject_GND | (DE-588)4329573-3 |
| title | Competitive benchmarking an executive guide |
| title_auth | Competitive benchmarking an executive guide |
| title_exact_search | Competitive benchmarking an executive guide |
| title_full | Competitive benchmarking an executive guide M. Zairi |
| title_fullStr | Competitive benchmarking an executive guide M. Zairi |
| title_full_unstemmed | Competitive benchmarking an executive guide M. Zairi |
| title_short | Competitive benchmarking |
| title_sort | competitive benchmarking an executive guide |
| title_sub | an executive guide |
| topic | Benchmarking gtt Benchmarking (Management) Total quality management Benchmarking (DE-588)4329573-3 gnd |
| topic_facet | Benchmarking Benchmarking (Management) Total quality management |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=006359000&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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