Quality management in the service industry:
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Bibliographic Details
Main Author: Stebbing, Lionel (Author)
Format: Book
Language:English
Published: New York, NY u.a. Horwood 1994
Edition:Repr. [... paperback]
Series:Ellis Horwood series in applied science and industrial technology
Subjects:
Physical Description:178 S. Ill., graph. Darst.
ISBN:0137472633

There is no print copy available.

Interlibrary loan Place Request Caution: Not in THWS collection!