APA-Zitierstil (7. Ausg.)

Stein, R. E. (1994). The next phase of total quality management: TQM II and the focus on profitability. Dekker.

Chicago-Zitierstil (17. Ausg.)

Stein, Robert E. The Next Phase of Total Quality Management: TQM II and the Focus on Profitability. New York u.a: Dekker, 1994.

MLA-Zitierstil (9. Ausg.)

Stein, Robert E. The Next Phase of Total Quality Management: TQM II and the Focus on Profitability. Dekker, 1994.