Benchmarking staff performance: how staff departments can enhance their value to the customer
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Bibliographic Details
Main Author: Fitz-enz, Jac (Author)
Format: Book
Language:English
Published: San Francisco, Calif. Jossey-Bass 1993
Edition:1. ed.
Series:Jossey-Bass management series
Subjects:
Physical Description:XVIII, 218 S. graph. Darst.
ISBN:1555425739

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Interlibrary loan Place Request Caution: Not in THWS collection!