APA (7th ed.) Citation

Murdick, R. G., Render, B., & Russel, R. S. (1990). Service operations management. Allyn and Bacon.

Chicago Style (17th ed.) Citation

Murdick, Robert G., Barry Render, and Roberta S. Russel. Service Operations Management. Boston u.a: Allyn and Bacon, 1990.

MLA (9th ed.) Citation

Murdick, Robert G., et al. Service Operations Management. Allyn and Bacon, 1990.