APA (7th ed.) Citation

Payne, A. (1993). The essence of services marketing (1. publ.). Prentice Hall.

Chicago Style (17th ed.) Citation

Payne, Adrian. The Essence of Services Marketing. 1. publ. New York u.a: Prentice Hall, 1993.

MLA (9th ed.) Citation

Payne, Adrian. The Essence of Services Marketing. 1. publ. Prentice Hall, 1993.