Stebbing, L. (1992). Quality management in the service industry (Reprint.). Ellis Horwood.
Chicago Style (17th ed.) CitationStebbing, Lionel. Quality Management in the Service Industry. Reprint. New York, NY u.a: Ellis Horwood, 1992.
MLA (9th ed.) CitationStebbing, Lionel. Quality Management in the Service Industry. Reprint. Ellis Horwood, 1992.
Warning: These citations may not always be 100% accurate.