APA (7th ed.) Citation

Blanding, W. (1991). Customer service operations: The complete guide. AMACOM.

Chicago Style (17th ed.) Citation

Blanding, Warren. Customer Service Operations: The Complete Guide. New York: AMACOM, 1991.

MLA (9th ed.) Citation

Blanding, Warren. Customer Service Operations: The Complete Guide. AMACOM, 1991.

Warning: These citations may not always be 100% accurate.