APA (7th ed.) Citation

Hill, A. V. (1992). Field service management: An integrated approach to increasing customer satisfaction. Irwin.

Chicago Style (17th ed.) Citation

Hill, Arthur V. Field Service Management: An Integrated Approach to Increasing Customer Satisfaction. Homewood, Ill: Irwin, 1992.

MLA (9th ed.) Citation

Hill, Arthur V. Field Service Management: An Integrated Approach to Increasing Customer Satisfaction. Irwin, 1992.