APA-Zitierstil (7. Ausg.)

Denton, D. K. (1992). The service trainer handbook: Managing service businesses in the 1990's. McGraw-Hill.

Chicago-Zitierstil (17. Ausg.)

Denton, D. K. The Service Trainer Handbook: Managing Service Businesses in the 1990's. New York u.a: McGraw-Hill, 1992.

MLA-Zitierstil (9. Ausg.)

Denton, D. K. The Service Trainer Handbook: Managing Service Businesses in the 1990's. McGraw-Hill, 1992.