Horizontal management: beyond total customer satisfaction
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York
Lexington Books u.a.
1991
|
| Subjects: | |
| Item Description: | Literaturangaben |
| Physical Description: | X, 211 S. graph. Darst. |
| ISBN: | 0669269360 |
Staff View
MARC
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Record in the Search Index
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| author | Denton, D. K. |
| author_facet | Denton, D. K. |
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| author_sort | Denton, D. K. |
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| bvnumber | BV008807940 |
| callnumber-first | H - Social Science |
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| callnumber-raw | HD66 |
| callnumber-search | HD66 |
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| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QP 343 |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV008807940 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:25:23Z |
| institution | BVB |
| isbn | 0669269360 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-005827258 |
| oclc_num | 23141137 |
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| owner_facet | DE-945 DE-188 |
| physical | X, 211 S. graph. Darst. |
| publishDate | 1991 |
| publishDateSearch | 1991 |
| publishDateSort | 1991 |
| publisher | Lexington Books u.a. |
| record_format | marc |
| spelling | Denton, D. K. Verfasser aut Horizontal management beyond total customer satisfaction by D. Keith Denton New York Lexington Books u.a. 1991 X, 211 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Literaturangaben Klantgerichtheid gtt Management gtt Work groups Customer relations Management Employee participation Teams in the workplace Unternehmen (DE-588)4061963-1 gnd rswk-swf Arbeitnehmer (DE-588)4002623-1 gnd rswk-swf Arbeitsgruppe (DE-588)4124562-3 gnd rswk-swf Kundenberatung (DE-588)4114331-0 gnd rswk-swf Kapitalbeteiligung (DE-588)4122230-1 gnd rswk-swf Kundenberatung (DE-588)4114331-0 s DE-604 Arbeitsgruppe (DE-588)4124562-3 s Unternehmen (DE-588)4061963-1 s Kapitalbeteiligung (DE-588)4122230-1 s Arbeitnehmer (DE-588)4002623-1 s |
| spellingShingle | Denton, D. K. Horizontal management beyond total customer satisfaction Klantgerichtheid gtt Management gtt Work groups Customer relations Management Employee participation Teams in the workplace Unternehmen (DE-588)4061963-1 gnd Arbeitnehmer (DE-588)4002623-1 gnd Arbeitsgruppe (DE-588)4124562-3 gnd Kundenberatung (DE-588)4114331-0 gnd Kapitalbeteiligung (DE-588)4122230-1 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4002623-1 (DE-588)4124562-3 (DE-588)4114331-0 (DE-588)4122230-1 |
| title | Horizontal management beyond total customer satisfaction |
| title_auth | Horizontal management beyond total customer satisfaction |
| title_exact_search | Horizontal management beyond total customer satisfaction |
| title_full | Horizontal management beyond total customer satisfaction by D. Keith Denton |
| title_fullStr | Horizontal management beyond total customer satisfaction by D. Keith Denton |
| title_full_unstemmed | Horizontal management beyond total customer satisfaction by D. Keith Denton |
| title_short | Horizontal management |
| title_sort | horizontal management beyond total customer satisfaction |
| title_sub | beyond total customer satisfaction |
| topic | Klantgerichtheid gtt Management gtt Work groups Customer relations Management Employee participation Teams in the workplace Unternehmen (DE-588)4061963-1 gnd Arbeitnehmer (DE-588)4002623-1 gnd Arbeitsgruppe (DE-588)4124562-3 gnd Kundenberatung (DE-588)4114331-0 gnd Kapitalbeteiligung (DE-588)4122230-1 gnd |
| topic_facet | Klantgerichtheid Management Work groups Customer relations Management Employee participation Teams in the workplace Unternehmen Arbeitnehmer Arbeitsgruppe Kundenberatung Kapitalbeteiligung |
| work_keys_str_mv | AT dentondk horizontalmanagementbeyondtotalcustomersatisfaction |