Front-line customer service: 15 keys to customer satisfaction
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York u.a.
Wiley
1990
|
| Subjects: | |
| Physical Description: | VIII, 280 S. |
| ISBN: | 0471516163 |
Staff View
MARC
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Record in the Search Index
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| author | Carr, Clay |
| author_facet | Carr, Clay |
| author_role | aut |
| author_sort | Carr, Clay |
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| building | Verbundindex |
| bvnumber | BV008807795 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
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| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
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| ctrlnum | (OCoLC)20453014 (DE-599)BVBBV008807795 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV008807795 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T17:25:22Z |
| institution | BVB |
| isbn | 0471516163 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-005827150 |
| oclc_num | 20453014 |
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| physical | VIII, 280 S. |
| publishDate | 1990 |
| publishDateSearch | 1990 |
| publishDateSort | 1990 |
| publisher | Wiley |
| record_format | marc |
| spelling | Carr, Clay Verfasser aut Front-line customer service 15 keys to customer satisfaction Clay Carr New York u.a. Wiley 1990 VIII, 280 S. txt rdacontent n rdamedia nc rdacarrier Customer relations Kundendienst (DE-588)4135134-4 gnd rswk-swf Kundendienst (DE-588)4135134-4 s DE-604 |
| spellingShingle | Carr, Clay Front-line customer service 15 keys to customer satisfaction Customer relations Kundendienst (DE-588)4135134-4 gnd |
| subject_GND | (DE-588)4135134-4 |
| title | Front-line customer service 15 keys to customer satisfaction |
| title_auth | Front-line customer service 15 keys to customer satisfaction |
| title_exact_search | Front-line customer service 15 keys to customer satisfaction |
| title_full | Front-line customer service 15 keys to customer satisfaction Clay Carr |
| title_fullStr | Front-line customer service 15 keys to customer satisfaction Clay Carr |
| title_full_unstemmed | Front-line customer service 15 keys to customer satisfaction Clay Carr |
| title_short | Front-line customer service |
| title_sort | front line customer service 15 keys to customer satisfaction |
| title_sub | 15 keys to customer satisfaction |
| topic | Customer relations Kundendienst (DE-588)4135134-4 gnd |
| topic_facet | Customer relations Kundendienst |
| work_keys_str_mv | AT carrclay frontlinecustomerservice15keystocustomersatisfaction |