APA (7th ed.) Citation

Albrecht, K. (1988). At America's service: How corporations can revolutionize the way they treat their customers. Dow Jones-Irwin.

Chicago Style (17th ed.) Citation

Albrecht, Karl. At America's Service: How Corporations Can Revolutionize the Way They Treat Their Customers. Homewood, Ill: Dow Jones-Irwin, 1988.

MLA (9th ed.) Citation

Albrecht, Karl. At America's Service: How Corporations Can Revolutionize the Way They Treat Their Customers. Dow Jones-Irwin, 1988.