Service quality: a profit strategy for financial institutions
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Homewood, Ill.
Dow Jones-Irwin
1989
|
| Ausgabe: | 4. print. |
| Schlagworte: | |
| Beschreibung: | XXI, 209 S. graph. Darst. |
| ISBN: | 155623094X |
Internformat
MARC
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| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-945 | ||
| 050 | 0 | |a HG1616.C87 | |
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| 084 | |a QK 300 |0 (DE-625)141640: |2 rvk | ||
| 100 | 1 | |a Berry, Leonard L. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Service quality |b a profit strategy for financial institutions |c Leonard L. Berry ; David R. Bennett ; Carter W. Brown |
| 250 | |a 4. print. | ||
| 264 | 1 | |a Homewood, Ill. |b Dow Jones-Irwin |c 1989 | |
| 300 | |a XXI, 209 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Bank | |
| 650 | 4 | |a Banks and banking |x Customer services | |
| 650 | 4 | |a Customer services | |
| 650 | 0 | 7 | |a Kundenberatung |0 (DE-588)4114331-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Qualitätssicherung |0 (DE-588)4126457-5 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Qualitätssteigerung |0 (DE-588)4176587-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Bank |0 (DE-588)4004436-1 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Qualitätssteigerung |0 (DE-588)4176587-4 |D s |
| 689 | 0 | 1 | |a Kundenberatung |0 (DE-588)4114331-0 |D s |
| 689 | 0 | 2 | |a Bank |0 (DE-588)4004436-1 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Bank |0 (DE-588)4004436-1 |D s |
| 689 | 1 | 1 | |a Qualitätssicherung |0 (DE-588)4126457-5 |D s |
| 689 | 1 | |8 1\p |5 DE-604 | |
| 700 | 1 | |a Bennett, David R. |e Verfasser |4 aut | |
| 700 | 1 | |a Brown, Carter W. |e Verfasser |4 aut | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-005618999 | ||
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
Datensatz im Suchindex
| _version_ | 1804122884256301056 |
|---|---|
| any_adam_object | |
| author | Berry, Leonard L. Bennett, David R. Brown, Carter W. |
| author_facet | Berry, Leonard L. Bennett, David R. Brown, Carter W. |
| author_role | aut aut aut |
| author_sort | Berry, Leonard L. |
| author_variant | l l b ll llb d r b dr drb c w b cw cwb |
| building | Verbundindex |
| bvnumber | BV008548299 |
| callnumber-first | H - Social Science |
| callnumber-label | HG1616 |
| callnumber-raw | HG1616.C87 |
| callnumber-search | HG1616.C87 |
| callnumber-sort | HG 41616 C87 |
| callnumber-subject | HG - Finance |
| classification_rvk | QK 300 |
| ctrlnum | (OCoLC)18136410 (DE-599)BVBBV008548299 |
| dewey-full | 332.1/068/8 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 332 - Financial economics |
| dewey-raw | 332.1/068/8 |
| dewey-search | 332.1/068/8 |
| dewey-sort | 3332.1 268 18 |
| dewey-tens | 330 - Economics |
| discipline | Wirtschaftswissenschaften |
| edition | 4. print. |
| format | Book |
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| id | DE-604.BV008548299 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:20:58Z |
| institution | BVB |
| isbn | 155623094X |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-005618999 |
| oclc_num | 18136410 |
| open_access_boolean | |
| owner | DE-945 |
| owner_facet | DE-945 |
| physical | XXI, 209 S. graph. Darst. |
| publishDate | 1989 |
| publishDateSearch | 1989 |
| publishDateSort | 1989 |
| publisher | Dow Jones-Irwin |
| record_format | marc |
| spelling | Berry, Leonard L. Verfasser aut Service quality a profit strategy for financial institutions Leonard L. Berry ; David R. Bennett ; Carter W. Brown 4. print. Homewood, Ill. Dow Jones-Irwin 1989 XXI, 209 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Bank Banks and banking Customer services Customer services Kundenberatung (DE-588)4114331-0 gnd rswk-swf Qualitätssicherung (DE-588)4126457-5 gnd rswk-swf Qualitätssteigerung (DE-588)4176587-4 gnd rswk-swf Bank (DE-588)4004436-1 gnd rswk-swf Qualitätssteigerung (DE-588)4176587-4 s Kundenberatung (DE-588)4114331-0 s Bank (DE-588)4004436-1 s DE-604 Qualitätssicherung (DE-588)4126457-5 s 1\p DE-604 Bennett, David R. Verfasser aut Brown, Carter W. Verfasser aut 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Berry, Leonard L. Bennett, David R. Brown, Carter W. Service quality a profit strategy for financial institutions Bank Banks and banking Customer services Customer services Kundenberatung (DE-588)4114331-0 gnd Qualitätssicherung (DE-588)4126457-5 gnd Qualitätssteigerung (DE-588)4176587-4 gnd Bank (DE-588)4004436-1 gnd |
| subject_GND | (DE-588)4114331-0 (DE-588)4126457-5 (DE-588)4176587-4 (DE-588)4004436-1 |
| title | Service quality a profit strategy for financial institutions |
| title_auth | Service quality a profit strategy for financial institutions |
| title_exact_search | Service quality a profit strategy for financial institutions |
| title_full | Service quality a profit strategy for financial institutions Leonard L. Berry ; David R. Bennett ; Carter W. Brown |
| title_fullStr | Service quality a profit strategy for financial institutions Leonard L. Berry ; David R. Bennett ; Carter W. Brown |
| title_full_unstemmed | Service quality a profit strategy for financial institutions Leonard L. Berry ; David R. Bennett ; Carter W. Brown |
| title_short | Service quality |
| title_sort | service quality a profit strategy for financial institutions |
| title_sub | a profit strategy for financial institutions |
| topic | Bank Banks and banking Customer services Customer services Kundenberatung (DE-588)4114331-0 gnd Qualitätssicherung (DE-588)4126457-5 gnd Qualitätssteigerung (DE-588)4176587-4 gnd Bank (DE-588)4004436-1 gnd |
| topic_facet | Bank Banks and banking Customer services Customer services Kundenberatung Qualitätssicherung Qualitätssteigerung |
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