Keeping customers:
Saved in:
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
Boston, MA
[Harvard Business School Pr.]
1993
|
| Series: | The Harvard business review book series
|
| Subjects: | |
| Physical Description: | XX, 384 S. graph. Darst. |
| ISBN: | 0875843336 |
Staff View
MARC
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Record in the Search Index
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| genre | (DE-588)4143413-4 Aufsatzsammlung gnd-content |
| genre_facet | Aufsatzsammlung |
| geographic | USA |
| geographic_facet | USA |
| id | DE-604.BV008326213 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:18:20Z |
| institution | BVB |
| isbn | 0875843336 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-005499527 |
| oclc_num | 27012902 |
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| owner | DE-384 DE-N2 DE-188 |
| owner_facet | DE-384 DE-N2 DE-188 |
| physical | XX, 384 S. graph. Darst. |
| publishDate | 1993 |
| publishDateSearch | 1993 |
| publishDateSort | 1993 |
| publisher | [Harvard Business School Pr.] |
| record_format | marc |
| series2 | The Harvard business review book series |
| spelling | Keeping customers ed., with an introd. by John J. Sviokla ... Boston, MA [Harvard Business School Pr.] 1993 XX, 384 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier The Harvard business review book series Consommateurs - Satisfaction - États-Unis Service à la clientèle - États-Unis Consumer satisfaction United States Customer services United States Kundenmanagement (DE-588)4236865-0 gnd rswk-swf USA (DE-588)4143413-4 Aufsatzsammlung gnd-content Kundenmanagement (DE-588)4236865-0 s DE-604 Sviokla, John J. Sonstige oth |
| spellingShingle | Keeping customers Consommateurs - Satisfaction - États-Unis Service à la clientèle - États-Unis Consumer satisfaction United States Customer services United States Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4236865-0 (DE-588)4143413-4 |
| title | Keeping customers |
| title_auth | Keeping customers |
| title_exact_search | Keeping customers |
| title_full | Keeping customers ed., with an introd. by John J. Sviokla ... |
| title_fullStr | Keeping customers ed., with an introd. by John J. Sviokla ... |
| title_full_unstemmed | Keeping customers ed., with an introd. by John J. Sviokla ... |
| title_short | Keeping customers |
| title_sort | keeping customers |
| topic | Consommateurs - Satisfaction - États-Unis Service à la clientèle - États-Unis Consumer satisfaction United States Customer services United States Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | Consommateurs - Satisfaction - États-Unis Service à la clientèle - États-Unis Consumer satisfaction United States Customer services United States Kundenmanagement USA Aufsatzsammlung |
| work_keys_str_mv | AT svioklajohnj keepingcustomers |