Johnson, R. S. (1993). TQM: Management processes for quality operations. ASQC Quality Press.
Chicago Style (17th ed.) CitationJohnson, Richard S. TQM: Management Processes for Quality Operations. Milwaukee, Wis: ASQC Quality Press, 1993.
MLA (9th ed.) CitationJohnson, Richard S. TQM: Management Processes for Quality Operations. ASQC Quality Press, 1993.
Warning: These citations may not always be 100% accurate.