Psychology applied to work: an introduction to industrial and organizational psychology
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Pacific Grove, Calif.
Brooks/Cole Publ.
1993
|
| Edition: | 4. ed. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XX, 584 S. Ill., graph. Darst. |
| ISBN: | 0534166202 |
Staff View
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| 264 | 1 | |a Pacific Grove, Calif. |b Brooks/Cole Publ. |c 1993 | |
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| 650 | 4 | |a Psychologie du travail | |
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Record in the Search Index
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|---|---|
| adam_text | CO NTE NT S
SECTION ONE Introduction 1
1 Introduction 2
Industrial/Organizational Psychology 4
Fields of I/O Psychology 7 .^
Licensing and Certification of Psychologists 8
The History of I/O Psychology 9
The Early Years (1900 1916) 10
World War I (1917 1918) 13
Between the Wars (1919 1940) 14
World War II (1941 1945) 17
Toward Specialization (1946 1963) 18
Governmental Intervention (1964 Present) 19
The Mandate of I/O Psychology 21
Scope of the Book 22
Major Chapter Objectives in Review 23
2 Research Methods in I/O Psychology 24
The Empirical Research Process 25
Statement of the Problem 26
Design of the Research Study 27
Major Research Methods 28
Laboratory Experiment 28
Field Experiment 30
Field Study 32
Sample Survey 33
ix
x Contents
Measurement of Variables 35
— T Variables of Interest in I/O Psychological Research 36
Levels of Measurement 37
Analysis of Data 38
Distributions and Their Shape 39
Measures of Central Tendency 40
Measures of Variability 43
The Concept of Correlation 44
Meta Analysis 50
Conclusions from Research 50
Ethical Problems in Research 52
Research in Industry 53
Future Research in I/O Psychology 55
Major Chapter Objectives in Review 56
CASE STUDY—How Should I Study This? 57
SECTION TWO Personnel Psychology 59
3 Criteria 60
Disagreement Among People in Making Evaluations 60
Conceptual Versus Actual Criteria 61
Criterion Deficiency, Relevance, and Contamination 63
Criterion Development 65
Job Analysis 67
Methods of Job Analysis 67
Job Oriented and Worker Oriented Procedures 69
Evaluating Job Analysis Methods 73
Job Evaluation 75
Methods of Job Evaluation 76
Research on Job Evaluation 77
Standards for Criteria 79
Types of Criteria 80
Objective Criteria 80
Subjective Criteria 83
I Contents xi
Relationship Among Job Performance Criteria 85 /
Composite Versus Multiple Criteria 86 /
Composite Criterion 86 i
Multiple Criteria 87 ,
Resolution of the Controversy 87 I
Concluding Comments 88
Major Chapter Objectives in Review 88
CASE STUDY—Who Gets the Scholarship? 89
4 Predictors 91
Assessing the Quality of Predictors 91
Reliability 92
Validity 93
Criterion Reliability and Validity 97
Psychological Assessment and the Law 97
Psychological Tests and Inventories 100
History of Psychological Testing 101
Types of Tests 101
Ethical Standards in Testing 103
Sources of Information About Testing 104
Test Content 104
Intelligence Tests 105
Mechanical Aptitude Tests 105
Ability Tests 107
Personality and Interest Inventories 109
Multiple Aptitude Tests Batteries 112
Computerized Adaptive Testing 112
Testing in Retrospect 113
Interviews 113
Format of the Selection Interview 114
Evaluation of the Interview 115
Factors Influencing Interview Outcomes 117
Work Samples and Situational Exercises 118
Work Samples 118
Situational Exercises 120
xii Contents
[ Biographical Information 120
! Peer Assessment 124
Letters of Recommendation 124
New and Controversial Methods 126
Drug Testing 126
Polygraphy or Lie Detection 127
Graphology 128
Genetic Screening 128
Overview and Evaluation of Predictors 129
Summary 132
Major Chapter Objectives in Review 134
CASE STUDY—How Do We Hire Police Officers? 134
5 Personnel Decisions 137
Recruitment 138
Selection 142
Regression Analysis 142
Multiple Predictors 146
Multiple Regression Analysis 148
Cross Validation 149
Development of Test Batteries 150
Assessing the Utility of a Predictor 152
Selection Decisions 158
Expectancy Charts 160
Classic Selection Model 162
Concurrent Versus Predictive Validity 163
Selection Strategies 165
Multiple Regression 165
Multiple Cutoff 166
Multiple Hurdle 167
Validity Generalization 169
Test Utility and Organizational Efficiency 172
Placement and Classification 173
Major Chapter Objectives in Review 175
CASE STUDY—Whom Should I Hire? 176
Contents xiii
6 Personnel Training 178
Training and Learning 179
Training Defined 180
Relationship to Organizational and Individual Goals 180
Stating Training Objectives in Behavioral Terms 181
Deterrents to Effective Training 182
The Design of Personnel Training 183
Assessing Training Needs 184
Organization Analysis 185
Operations Analysis 187
Person Analysis 189
Methods and Techniques of Training 192
On Site Training Methods 192
Off Site Training Methods 194
Overview of Training Methods 205
Evaluation of Training Programs 206
Criteria 206
Research Designs 211
Equal Employment Opportunity and Training 213
Summary 214
Major Chapter Objectives in Review 214
CASE STUDY—Train or Select? 215
7 Performance Appraisal 217
Implementing a Performance Appraisal Program 218
Using the Results of Performance Appraisal 219
Performance Appraisal and the Law 221
Sources of Performance Appraisal Information 223
Objective Production Data 223
Personnel Data 225
Judgmental Data 226
Rater Training 239
Evaluation of Poor Performance 241
Self and Peer Appraisals 243
Self Assessments 243
Peer Assessments 244
xiv Contents
Assessment Centers 245
Feedback of Appraisal Information to Employees 250
Concluding Comments 252
Major Chapter Objectives in Review 254
CASE STUDY—What Do You Do with Poor Performers? 254
SECTION THREE Organizational Psychology 257
8 Organizations and Their Influence on Behavior 258
Organizational Theory 258 ;
Three Theories of Organization 259 I
Classical Theory 259
Neoclassical Theory 261
Modern Organization Theory 263
Components of Social Systems 265
Roles 265
Norms 266
Power 268
Culture^ 270
Summary of Social System Components 273
Person Environment (P E) Congruence 273
Individual Responses to Person Environment Interactions 275
Dysfunctional P E Responses 275
Functional P E Responses 282
Overview of Individual Responses to Person Environment Interactions 286
Major Chapter Objectives in Review 287
CASE STUDY—Should Sex Make a Difference? 287
9 Job Satisfaction 289
The Concept of Job Satisfaction 290
Theories of Job Satisfaction 291
Intrapersonal Comparison Processes 291
Interpersonal Comparison Processes 293
Two Factor Theory 293
Review of the Three Satisfaction Theories 295
Contents xv
Measurement of Job Satisfaction 297
Job Descriptive Index 297
Minnesota Satisfaction Questionnaire 299
Faces Scale 300
Relationship Between Job Satisfaction and Employment Conditions 301
Status 301
Unions 302
Pay 304
Employee Owned Companies 304
Dispositional Factors 305
Review of Employment Condition Correlates of Job Satisfaction 306
Relationships Between Job Satisfaction and Job Behavior 307
Absenteeism 307
Turnover 309
Performance 311
Review of Job Satisfaction Job Behavior Relationships 313
Relationship Between Job Satisfaction and Life Satisfaction 313
Review of Job Satisfaction Life Satisfaction Relationship 316
Work/Family Conflict 316
Mental Health 317
Concluding Comments 318
Major Chapter Objectives in Review 319
CASE STUDY—Do You Like Your Job? 320
10 Work Motivation 322
Ability, Performance, Situational Constraints, and Motivation 322
Work Motivation 323
Motivation Theories 325
Need Hierarchy Theory 326
ERG Theory 329
Equity Theory 331
Expectancy Theory 336
Reinforcement Theory 343
Goal Setting Theory 347
Intrinsic Motivation Theory 350
xvi Contents
Overview and Synthesis of Work Motivation Theories 353
Major Chapter Objectives in Review 356
CASE STUDY—What to Do with Harry? 356
11 Leadership 359
Major Substantive Topics of Interest in Leadership Research 360
Positional Power 360
The Leader 360
The Led 361
The Influence Process 362
The Situation 362
Leader Emergence versus Leader Effectiveness 363
Overview 363
Established Theories of Leadership 364
Trait Theory 365
Behavior Theory 365
Fiedler s Contingency Theory 369
Path Goal Theory 374
Mutual Influence Theory 377
Vroom Yetton Contingency Theory 379
New Theories of Leadership 383
Cognitive Resource Utilization Theory 384
Implicit Leadership Theory 385
Charismatic Leadership Theory 385
Substitutes for Leadership 386
Transactional versus Transformational Leadership 387
Women in Leadership Roles 390
Overview of Leadership Research 392
Major Chapter Objectives in Review 393
CASE STUDY—Which Direction Should We Follow? 394
12 Organizational Communication 396
Definition of Communication 397
Purposes of Communication 397
A Model of Communication 398
Contents xvii
Communication in Work Behavior 399
Selection 400
Job Performance 401
Performance Appraisal 401
Training 402
Organizational Climate 403
Nonverbal Communication 404
Techniques of Communicating in Organizations 405
Downward Communication 406
Upward Communication 408
Methods of Studying Organizational Communication 410
Activity Sampling 410
Sociogram 410
Ecco Analysis 410
Flesch Index 411
The Effects of Organization Structure on Communication 412
Size 413
Centralized/Decentralized Locus of Authority 413
Degree of Uncertainty 414
Communication Structure Variables 415
Communication Networks 415
Communication Roles 416
Communication Modalities 417
Communication Process Variables 418
Accuracy 418
Openness 419
Distortion 420
Overload 420
The Outcomes of Communication 421
Performance 422
Satisfaction 423
Summary 424
Major Chapter Objectives in Review 424
CASE STUDY—What Do You Want To Know? 425
I
xviii Contents
SECTION FOUR The Work Environment 427
13 Job Design and Organization Development 428
To Alter the Worker or the Workplace? 428
Job Design 429
Historical Overview 429
Job Enlargement and fob Enrichment 430
Task Attributes 431
Job Characteristics Model 432
Measurement of Job Design Variables 436
How to Redesign fobs 437
Effectiveness of fob Redesign Programs 440
Organizational Implications of fob Redesign 442
Organization Development 444
What Is OD? 444
The Need for OD 444
Three Basic Concepts 445
Generalized Models of Change 447
Typology of OD Interventions 451
Major OD Interventions 452
Types of Change 456
An Illustrative Example 457
Research on OD 459
Values and Ethics in OD 460
Summary 462
Major Chapter Objectives in Review 462
CASE STUDY—How Do I Create Teamwork? 463
14 Union/Management Relations 465
What Is a Union? 467
Unions as Organizations 468
The Formation of a Union 469
The Labor Contract 470
Collective Bargaining and Impasse Resolution 472
Responses to Impasse 475
Disputes over Contract Interpretation 478
Contents xix
Influence of Unions on Nonunionized Companies 482
Behavioral Research on Union/Management Relations 483
Employee Support for Collective Bargaining 483
Union Influence 485
Dispute Settlement 487
Commitment to the Union 488
Unions and the Content of I/O Psychology 489
Personnel Selection 489
Personnel Training 490
Performance Appraisal 490
Job Satisfaction 491
Motivation 492
Leadership 492
Summary 493
Major Chapter Objectives in Review 493
CASE STUDY—Should We Let in a Labor Union? 493
15 Work Conditions 496
Physical Stressors in the Workplace 496
Noise 492
Heat 500
Cold 502
Multiple Stressors 503
Fatigue 503
Ergonomic Approaches to Work Design 505
Anthropometric Approach 506
Biomechanical Approach 507
Physiological Approach 510
Overview 512
Human/Computer Interactions in the Workplace 512
Safety and Accidents 513
Safety Legislation 514
Psychological Approaches to Accident Reduction 515
Personnel Selection Approach 515
Engineering Psychology Approach 517
xx Contents
Personnel Training Approach 518
Overview 521
Work Schedules 522
Shift Work 522
Shorter Workweek 525
Flexible Working Hours 527
Alcoholism and Drug Abuse in the Workplace 529
Concluding Comments 531
Major Chapter Objectives in Review 532
CASE STUDY—Will Life Ever Get Back to Normal? 532
References 535
Author Index 571
Subject Index 581
|
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| publisher | Brooks/Cole Publ. |
| record_format | marc |
| spelling | Muchinsky, Paul M. Verfasser aut Psychology applied to work an introduction to industrial and organizational psychology Paul M. Muchinsky 4. ed. Pacific Grove, Calif. Brooks/Cole Publ. 1993 XX, 584 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Arbeids- en organisatiepsychologie gtt Comportement organisationnel Comportement organisationnel ram Organisatiegedrag gtt Psychologie du travail Psychologie du travail ram Organizational behavior Psychology, Industrial Organisationspsychologie (DE-588)4043786-3 gnd rswk-swf Psychologie (DE-588)4047704-6 gnd rswk-swf Industriepsychologie (DE-588)4135097-2 gnd rswk-swf Organisation (DE-588)4043774-7 gnd rswk-swf Arbeitspsychologie (DE-588)4002767-3 gnd rswk-swf Industriebetrieb (DE-588)4026813-5 gnd rswk-swf (DE-588)4151278-9 Einführung gnd-content Organisation (DE-588)4043774-7 s Industriebetrieb (DE-588)4026813-5 s Psychologie (DE-588)4047704-6 s DE-604 Industriepsychologie (DE-588)4135097-2 s Arbeitspsychologie (DE-588)4002767-3 s Organisationspsychologie (DE-588)4043786-3 s 1\p DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005441748&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Muchinsky, Paul M. Psychology applied to work an introduction to industrial and organizational psychology Arbeids- en organisatiepsychologie gtt Comportement organisationnel Comportement organisationnel ram Organisatiegedrag gtt Psychologie du travail Psychologie du travail ram Organizational behavior Psychology, Industrial Organisationspsychologie (DE-588)4043786-3 gnd Psychologie (DE-588)4047704-6 gnd Industriepsychologie (DE-588)4135097-2 gnd Organisation (DE-588)4043774-7 gnd Arbeitspsychologie (DE-588)4002767-3 gnd Industriebetrieb (DE-588)4026813-5 gnd |
| subject_GND | (DE-588)4043786-3 (DE-588)4047704-6 (DE-588)4135097-2 (DE-588)4043774-7 (DE-588)4002767-3 (DE-588)4026813-5 (DE-588)4151278-9 |
| title | Psychology applied to work an introduction to industrial and organizational psychology |
| title_auth | Psychology applied to work an introduction to industrial and organizational psychology |
| title_exact_search | Psychology applied to work an introduction to industrial and organizational psychology |
| title_full | Psychology applied to work an introduction to industrial and organizational psychology Paul M. Muchinsky |
| title_fullStr | Psychology applied to work an introduction to industrial and organizational psychology Paul M. Muchinsky |
| title_full_unstemmed | Psychology applied to work an introduction to industrial and organizational psychology Paul M. Muchinsky |
| title_short | Psychology applied to work |
| title_sort | psychology applied to work an introduction to industrial and organizational psychology |
| title_sub | an introduction to industrial and organizational psychology |
| topic | Arbeids- en organisatiepsychologie gtt Comportement organisationnel Comportement organisationnel ram Organisatiegedrag gtt Psychologie du travail Psychologie du travail ram Organizational behavior Psychology, Industrial Organisationspsychologie (DE-588)4043786-3 gnd Psychologie (DE-588)4047704-6 gnd Industriepsychologie (DE-588)4135097-2 gnd Organisation (DE-588)4043774-7 gnd Arbeitspsychologie (DE-588)4002767-3 gnd Industriebetrieb (DE-588)4026813-5 gnd |
| topic_facet | Arbeids- en organisatiepsychologie Comportement organisationnel Organisatiegedrag Psychologie du travail Organizational behavior Psychology, Industrial Organisationspsychologie Psychologie Industriepsychologie Organisation Arbeitspsychologie Industriebetrieb Einführung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005441748&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT muchinskypaulm psychologyappliedtoworkanintroductiontoindustrialandorganizationalpsychology |