APA-Zitierstil (7. Ausg.)

Drummond, H. (1992). The quality movement: What total quality management is really all about! (1. publ.). Kogan Page u.a.

Chicago-Zitierstil (17. Ausg.)

Drummond, Helga. The Quality Movement: What Total Quality Management Is Really All About! 1. publ. London u.a: Kogan Page u.a, 1992.

MLA-Zitierstil (9. Ausg.)

Drummond, Helga. The Quality Movement: What Total Quality Management Is Really All About! 1. publ. Kogan Page u.a, 1992.