Kinlaw, D. C. (1992). Continuous improvement and measurement for total quality: A team-based approach. Pfeiffer u.a.
Chicago-Zitierstil (17. Ausg.)Kinlaw, Dennis C. Continuous Improvement and Measurement for Total Quality: A Team-based Approach. San Diego u.a: Pfeiffer u.a, 1992.
MLA-Zitierstil (9. Ausg.)Kinlaw, Dennis C. Continuous Improvement and Measurement for Total Quality: A Team-based Approach. Pfeiffer u.a, 1992.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.