Measuring customer satisfaction: development and use of questionnaires
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Milwaukee, Wis.
ASQC Quality Press
1992
|
| Subjects: | |
| Physical Description: | XIII, 165 S. graph. Darst. |
| ISBN: | 0873891317 |
Staff View
MARC
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| id | DE-604.BV008230174 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:16:42Z |
| institution | BVB |
| isbn | 0873891317 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-005432012 |
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| physical | XIII, 165 S. graph. Darst. |
| publishDate | 1992 |
| publishDateSearch | 1992 |
| publishDateSort | 1992 |
| publisher | ASQC Quality Press |
| record_format | marc |
| spelling | Hayes, Bob E. Verfasser aut Measuring customer satisfaction development and use of questionnaires Bob E. Hayes Milwaukee, Wis. ASQC Quality Press 1992 XIII, 165 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Consumer satisfaction Questionnaires Umfrage (DE-588)4005227-8 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 s Umfrage (DE-588)4005227-8 s DE-604 |
| spellingShingle | Hayes, Bob E. Measuring customer satisfaction development and use of questionnaires Consumer satisfaction Questionnaires Umfrage (DE-588)4005227-8 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| subject_GND | (DE-588)4005227-8 (DE-588)4129147-5 |
| title | Measuring customer satisfaction development and use of questionnaires |
| title_auth | Measuring customer satisfaction development and use of questionnaires |
| title_exact_search | Measuring customer satisfaction development and use of questionnaires |
| title_full | Measuring customer satisfaction development and use of questionnaires Bob E. Hayes |
| title_fullStr | Measuring customer satisfaction development and use of questionnaires Bob E. Hayes |
| title_full_unstemmed | Measuring customer satisfaction development and use of questionnaires Bob E. Hayes |
| title_short | Measuring customer satisfaction |
| title_sort | measuring customer satisfaction development and use of questionnaires |
| title_sub | development and use of questionnaires |
| topic | Consumer satisfaction Questionnaires Umfrage (DE-588)4005227-8 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd |
| topic_facet | Consumer satisfaction Questionnaires Umfrage Verbraucherzufriedenheit |
| work_keys_str_mv | AT hayesbobe measuringcustomersatisfactiondevelopmentanduseofquestionnaires |