Guinta, L. R., & Praizler, N. C. (1993). The QFD book: The team approach to solving problems and satisfying customers through quality function deployment (1. print.). Amacom u.a.
Chicago-Zitierstil (17. Ausg.)Guinta, Lawrence R., und Nancy C. Praizler. The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment. 1. print. New York, NY u.a: Amacom u.a, 1993.
MLA-Zitierstil (9. Ausg.)Guinta, Lawrence R., und Nancy C. Praizler. The QFD Book: The Team Approach to Solving Problems and Satisfying Customers Through Quality Function Deployment. 1. print. Amacom u.a, 1993.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.