APA-Zitierstil (7. Ausg.)

Tenner, A. R., & De Toro, I. J. (1992). Total quality management: Three steps to continuous improvement. Addison-Wesley.

Chicago-Zitierstil (17. Ausg.)

Tenner, Arthur R., und Irving J. De Toro. Total Quality Management: Three Steps to Continuous Improvement. Reading, Mass. u.a: Addison-Wesley, 1992.

MLA-Zitierstil (9. Ausg.)

Tenner, Arthur R., und Irving J. De Toro. Total Quality Management: Three Steps to Continuous Improvement. Addison-Wesley, 1992.