Personnel management: a new approach
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York u.a.
Prentice-Hall
1991
|
| Edition: | 2. ed. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XVIII, 661 S. |
| ISBN: | 0136586678 |
Staff View
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV007721465 | ||
| 003 | DE-604 | ||
| 005 | 19930715 | ||
| 007 | t | ||
| 008 | 930421s1991 |||| 00||| eng d | ||
| 020 | |a 0136586678 |9 0-13-658667-8 | ||
| 035 | |a (OCoLC)22907454 | ||
| 035 | |a (DE-599)BVBBV007721465 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-355 |a DE-703 |a DE-188 | ||
| 050 | 0 | |a HF5549 | |
| 082 | 0 | |a 658.3 |2 20 | |
| 084 | |a QV 570 |0 (DE-625)142158: |2 rvk | ||
| 100 | 1 | |a Torrington, Derek |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Personnel management |b a new approach |c Derek Torrington ; Laura Hall |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a New York u.a. |b Prentice-Hall |c 1991 | |
| 300 | |a XVIII, 661 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 7 | |a Personeelsmanagement |2 gtt | |
| 650 | 4 | |a Personnel - Direction | |
| 650 | 4 | |a Personnel management | |
| 650 | 0 | 7 | |a Personalpolitik |0 (DE-588)4045269-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Personalwesen |0 (DE-588)4076000-5 |2 gnd |9 rswk-swf |
| 655 | 7 | |0 (DE-588)4151278-9 |a Einführung |2 gnd-content | |
| 689 | 0 | 0 | |a Personalwesen |0 (DE-588)4076000-5 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Personalpolitik |0 (DE-588)4045269-4 |D s |
| 689 | 1 | |5 DE-604 | |
| 700 | 1 | |a Hall, Laura |e Verfasser |4 aut | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005073890&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-005073890 | ||
Record in the Search Index
| _version_ | 1804122090691887105 |
|---|---|
| adam_text | Contents
Preface ix
Organization of the book xvii
Part I The Nature of Personnel Management 1
1 The philosophy of personnel management 3
Historical development 4
The deviant or conformist innovator 10
The personnel function of management 11
A philosophy of personnel management 11
References 13
2 The personnel role in the organization 14
Personnel or human resources management? 15
Professionalism 19
The relationship of personnel to other management functions 20
Staffing and organization of the personnel function 21
Differential emphasis in personnel work 26
Evaluation and future of the personnel function 27
References 29
Appendix: the personnel audit 29
3 Personnel policy and strategy 33
The nature of policy and its value 33
Personnel policy and strategy 34
A framework for management action 35
vii
viii Contents
The reasons for having policies 37
The nature of personnel policy 39
Devising policies 42
Implementing policies 44
Policy, formality and change 46
References 47
4 Human resource planning 48
Recent developments in human resource planning 48
Terminology 49
Human resource planning: purpose and context 50
The nature of the human resource 52
Feasibility and importance of human resource planning 53
Organizational and human resource planning and the role of
personnel 54
Human resource planning activities 55
References 61
Part II Personnel Management and Organization 63
5 Human resource planning in practice 65
Soft human resource planning methods 65
Hard human resource planning methods 69
Reconciliation, decisions and plans 77
References 79
Appendix 80
6 Organization structure 87
The fundamentals of the organizing process 88
Alternative forms of organization structure 93
Organization design and the personnel manager 103
References 1^4
7 Organizations and culture 106
Corporate culture 106
Culture in national context !08
Culture in international context HO
Developing organizational culture H3
References
Contents viv
8 Authority, leadership and management 119
Power and authority in the organization 120
The Milgram experiments with obedience 120
Legitimizing authority 123
References 131
9 Organizational communication 132
Communicating in organizations 132
The process of communicating: the telecommunications analogy 136
Barriers to communication 138
Ways of communicating in organizations 143
References 147
10 Interpersonal communication 149
The elements of performance 149
Non verbal communication 150
Interactive incidents and communication ploys 153
Interpersonal communication and the personnel manager 161
References 162
11 Procedures for administrative action and mutual control 163
Procedures for administrative action 164
Procedures for mutual control 167
Procedural methods 172
References 173
12 Computers in personnel work 175
Development of computer usage 175
Why use the computer? 176
Types of computer system 179
Output: nature and extent of computer use 185
Confidentiality, privacy and security 190
Glossary 194
References 195
13 Consultancy and consultants 197
The use of external consultants 199
Being a consultant 203
Methods for consultants 207
References 211
x Contents
Part III Employee Resourcing 213
14 Labour markets 215
Definitions 216
Labour market mechanics and data 217
Labour market issues for personnel managers 220
References 227
15 Forms of employment and the contract of employment 228
The development of working patterns 228
Shift working 231
Part time working 235
Flexible working hours 236
Annual hours 238
Distance working 239
The contract of employment 241
References 243
16 Job analysis 245
The nature of job analysis, its objectives and uses 245
The information to be collected 248
Who does job analysis? The role of personnel management 249
Sources of information 250
Methods of collecting and analyzing the information 252
Collating job related information and writing a job description 256
Writing a person specification 260
References 261
17 Recruitment strategy and employment documentation 263
Determining the vacancy 264
Methods of recruitment 266
The recruitment methods compared 268
Recruitment advertising 270
Employment documentation 276
Shortlisting 278
References 280
18 Selection methods 281
The role of personnel management in selection 281
Selection as a two way process 283
Selection criteria 285
Contents xi
Choosing selection methods 286
Selection methods 287
Using consultants 300
Validation of selection procedures 301
Selection, the law and equality of opportunity 303
References 303
19 Employment interviewing and decision making 306
Varieties of interview 306
Definition and purpose of a selection interview 307
Criticism of the interview 308
Importance of the interview 309
Interview strategy 310
Number of interviews and interviewers 313
Interview preparation 317
Interview structure 319
Conducting the interview 320
Employment decision making 325
References 327
20 Health, safety and welfare 329
Definitions of health, safety and welfare 329
The development and importance of health, safety and welfare
provision and the role of personnel management 330
Health, safety and welfare legislation 334
The management of health, safety and welfare 343
Occupational health and welfare 347
References 350
21 Equalizing employment opportunity 353
Disadvantaged groups and the argument for equal treatment 353
Women 356
Racial minorities 367
Disabled people 372
Older people 375
Learning, attitudes and equality 376
References 377
22 Termination of the employment contract 380
Dismissal 380
Resignation 394
Retirement 395
xii Contents
Notice 395
Personnel managers and the law 396
References 397
Part IV Training and Development 399
23 The training framework 401
The training function 402
Why training suffers 404
The vigorous minority 406
Identification of training needs 407
Evaluation of training 411
Training for different groups of employee 412
Induction 414
Training costs 416
References 417
24 Work design and motivation 419
What is work design? 420
The link between work design, motivation, job performance and job
satisfaction 422
Theories of motivation 423
Translating factors that motivate into work characteristics that
motivate 428
Practical job design 430
The process of redesigning jobs and the role of personnel managers 436
Evaluation of work design 437
References 440
25 Learning principles and training skills 442
Learning 443
Identification of training needs 448
Development of training objectives 451
Understanding the trainees 452
Training resources 453
Training methods 455
The design and conduct of training 458
References 459
26 Management development 461
The growth of management development 461
The identity of management development 463
Contents xiii
What do managers do? 464
The goals of management development 465
The elements of management development 466
References 477
27 Performance assessment and the appraisal interview 480
The uses of appraisal 481
Who is appraised and who appraises? 482
What is appraised? 486
The appraisal interview 490
Making appraisal work 492
The contingency approach to appraisal 495
References 498
Part V Employee Relations 499
28 Trade union recognition and employee participation 501
Collective consent 503
The legal position on recognition 506
The union membership agreement ( The closed shop ) 508
Employee involvement 514
References 517
29 Negotiating agreement 518
The nature of conflict in the employment relationship 519
Sources of conflict in the collective employment relationship 520
The negotiating process 527
References 535
30 Grievance and discipline 537
Personnel managers and grievance and discipline 537
What do we mean by discipline? 538
What do we mean by grievance? 540
Grievance procedure 547
Discipline procedure 549
Disputes 551
References 555
31 Preparing for tribunal 556
Tribunals and their scope 557
References 567
xiv Contents
Part VI Pay 569
32 Payment administration 571
Fairness and performance in payment 571
Employee objectives for the contract for payment 573
Employer objectives for the contract for payment 575
The salary structure 583
References 590
33 Job evaluation 591
Relativities and differentials 592
Job evaluation methods 600
References 605
34 Pensions and sick pay 607
Increased awareness about pensions provision 607
Types of pension scheme 608
Varieties of company pension scheme 612
Pensions information and the role of the personnel department 616
Sick pay and the role of the personnel department 618
State sick pay 620
Occupational sick pay 621
Absence and sick pay monitoring and control 624
References 627
35 Incentives, performance pay and fringe benefits 629
Managerial expectations of incentive schemes 630
Employee expectations of incentive schemes 632
Typical problems with incentive schemes 634
Is performance related pay any different? 636
Payment by results scheme 638
Fringe benefits 641
Incentives, fringe benefits and personnel management 646
References 647
Index 649
|
| any_adam_object | 1 |
| author | Torrington, Derek Hall, Laura |
| author_facet | Torrington, Derek Hall, Laura |
| author_role | aut aut |
| author_sort | Torrington, Derek |
| author_variant | d t dt l h lh |
| building | Verbundindex |
| bvnumber | BV007721465 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5549 |
| callnumber-raw | HF5549 |
| callnumber-search | HF5549 |
| callnumber-sort | HF 45549 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QV 570 |
| ctrlnum | (OCoLC)22907454 (DE-599)BVBBV007721465 |
| dewey-full | 658.3 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.3 |
| dewey-search | 658.3 |
| dewey-sort | 3658.3 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 2. ed. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01597nam a2200445 c 4500</leader><controlfield tag="001">BV007721465</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">19930715 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">930421s1991 |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0136586678</subfield><subfield code="9">0-13-658667-8</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)22907454</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV007721465</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-355</subfield><subfield code="a">DE-703</subfield><subfield code="a">DE-188</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5549</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.3</subfield><subfield code="2">20</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QV 570</subfield><subfield code="0">(DE-625)142158:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Torrington, Derek</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Personnel management</subfield><subfield code="b">a new approach</subfield><subfield code="c">Derek Torrington ; Laura Hall</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">2. ed.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">New York u.a.</subfield><subfield code="b">Prentice-Hall</subfield><subfield code="c">1991</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XVIII, 661 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Personeelsmanagement</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Personnel - Direction</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Personnel management</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Personalpolitik</subfield><subfield code="0">(DE-588)4045269-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Personalwesen</subfield><subfield code="0">(DE-588)4076000-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4151278-9</subfield><subfield code="a">Einführung</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Personalwesen</subfield><subfield code="0">(DE-588)4076000-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Personalpolitik</subfield><subfield code="0">(DE-588)4045269-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Hall, Laura</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005073890&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-005073890</subfield></datafield></record></collection> |
| genre | (DE-588)4151278-9 Einführung gnd-content |
| genre_facet | Einführung |
| id | DE-604.BV007721465 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T17:08:21Z |
| institution | BVB |
| isbn | 0136586678 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-005073890 |
| oclc_num | 22907454 |
| open_access_boolean | |
| owner | DE-355 DE-BY-UBR DE-703 DE-188 |
| owner_facet | DE-355 DE-BY-UBR DE-703 DE-188 |
| physical | XVIII, 661 S. |
| publishDate | 1991 |
| publishDateSearch | 1991 |
| publishDateSort | 1991 |
| publisher | Prentice-Hall |
| record_format | marc |
| spelling | Torrington, Derek Verfasser aut Personnel management a new approach Derek Torrington ; Laura Hall 2. ed. New York u.a. Prentice-Hall 1991 XVIII, 661 S. txt rdacontent n rdamedia nc rdacarrier Personeelsmanagement gtt Personnel - Direction Personnel management Personalpolitik (DE-588)4045269-4 gnd rswk-swf Personalwesen (DE-588)4076000-5 gnd rswk-swf (DE-588)4151278-9 Einführung gnd-content Personalwesen (DE-588)4076000-5 s DE-604 Personalpolitik (DE-588)4045269-4 s Hall, Laura Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005073890&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Torrington, Derek Hall, Laura Personnel management a new approach Personeelsmanagement gtt Personnel - Direction Personnel management Personalpolitik (DE-588)4045269-4 gnd Personalwesen (DE-588)4076000-5 gnd |
| subject_GND | (DE-588)4045269-4 (DE-588)4076000-5 (DE-588)4151278-9 |
| title | Personnel management a new approach |
| title_auth | Personnel management a new approach |
| title_exact_search | Personnel management a new approach |
| title_full | Personnel management a new approach Derek Torrington ; Laura Hall |
| title_fullStr | Personnel management a new approach Derek Torrington ; Laura Hall |
| title_full_unstemmed | Personnel management a new approach Derek Torrington ; Laura Hall |
| title_short | Personnel management |
| title_sort | personnel management a new approach |
| title_sub | a new approach |
| topic | Personeelsmanagement gtt Personnel - Direction Personnel management Personalpolitik (DE-588)4045269-4 gnd Personalwesen (DE-588)4076000-5 gnd |
| topic_facet | Personeelsmanagement Personnel - Direction Personnel management Personalpolitik Personalwesen Einführung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=005073890&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT torringtonderek personnelmanagementanewapproach AT halllaura personnelmanagementanewapproach |