APA (7th ed.) Citation

Guaspari, J. (1988). The customer connection: Quality for the rest of US. Amacom.

Chicago Style (17th ed.) Citation

Guaspari, John. The Customer Connection: Quality for the Rest of US. New York: Amacom, 1988.

MLA (9th ed.) Citation

Guaspari, John. The Customer Connection: Quality for the Rest of US. Amacom, 1988.