Quality management in the nonprofit world: combining compassion and performance to meet client needs and improve finances
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
San Francisco u.a.
Jossey-Bass
1991
|
| Series: | The Jossey-Bass nonprofit sector series
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XX, 172 S. |
| ISBN: | 1555423469 |
Staff View
MARC
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Record in the Search Index
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| adam_text | Contents
Foreword xi
by Philip Crosby
Preface xiii
The Author xix
1. The Benefits of Quality Management:
Maximum Service and Financial Freedom 1
2. Quality Defined: Fulfilling Client, Community,
and Contributor Requirements 21
3. The System of Quality: Finding and Eliminating
the Causes of Problems 42
4. Setting Standards for Quality: Achieving the
Priorities of Compassion and Performance 62
5. Quality and Entrepreneurship: The Marketing
Edge 84
6. The Psychology of Quality: Eliminating the
Obstacles to Improvement 106
7. Quality Management: A Lifestyle for the Long
Run 127
ix
x Contents
8. The Quality Crusade: A Strategy for
Implementing Change 150
References 167
Index 169
|
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| dewey-full | 658.15 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
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| dewey-search | 658.15 |
| dewey-sort | 3658.15 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
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| illustrated | Not Illustrated |
| indexdate | 2024-07-09T16:49:12Z |
| institution | BVB |
| isbn | 1555423469 |
| language | English |
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| physical | XX, 172 S. |
| publishDate | 1991 |
| publishDateSearch | 1991 |
| publishDateSort | 1991 |
| publisher | Jossey-Bass |
| record_format | marc |
| series2 | The Jossey-Bass nonprofit sector series |
| spelling | Kennedy, Larry W. Verfasser aut Quality management in the nonprofit world combining compassion and performance to meet client needs and improve finances [Larry W. Kennedy] San Francisco u.a. Jossey-Bass 1991 XX, 172 S. txt rdacontent n rdamedia nc rdacarrier The Jossey-Bass nonprofit sector series Associations sans but lucratif - Finances Associations sans but lucratif - Gestion Sociedades no lucrativas - Finanzas Nonprofit organizations Finance Nonprofit organizations Management Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Nonprofit-Organisation (DE-588)4293729-2 gnd rswk-swf Nonprofit-Organisation (DE-588)4293729-2 s Qualitätsmanagement (DE-588)4219057-5 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=004223480&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Kennedy, Larry W. Quality management in the nonprofit world combining compassion and performance to meet client needs and improve finances Associations sans but lucratif - Finances Associations sans but lucratif - Gestion Sociedades no lucrativas - Finanzas Nonprofit organizations Finance Nonprofit organizations Management Qualitätsmanagement (DE-588)4219057-5 gnd Nonprofit-Organisation (DE-588)4293729-2 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)4293729-2 |
| title | Quality management in the nonprofit world combining compassion and performance to meet client needs and improve finances |
| title_auth | Quality management in the nonprofit world combining compassion and performance to meet client needs and improve finances |
| title_exact_search | Quality management in the nonprofit world combining compassion and performance to meet client needs and improve finances |
| title_full | Quality management in the nonprofit world combining compassion and performance to meet client needs and improve finances [Larry W. Kennedy] |
| title_fullStr | Quality management in the nonprofit world combining compassion and performance to meet client needs and improve finances [Larry W. Kennedy] |
| title_full_unstemmed | Quality management in the nonprofit world combining compassion and performance to meet client needs and improve finances [Larry W. Kennedy] |
| title_short | Quality management in the nonprofit world |
| title_sort | quality management in the nonprofit world combining compassion and performance to meet client needs and improve finances |
| title_sub | combining compassion and performance to meet client needs and improve finances |
| topic | Associations sans but lucratif - Finances Associations sans but lucratif - Gestion Sociedades no lucrativas - Finanzas Nonprofit organizations Finance Nonprofit organizations Management Qualitätsmanagement (DE-588)4219057-5 gnd Nonprofit-Organisation (DE-588)4293729-2 gnd |
| topic_facet | Associations sans but lucratif - Finances Associations sans but lucratif - Gestion Sociedades no lucrativas - Finanzas Nonprofit organizations Finance Nonprofit organizations Management Qualitätsmanagement Nonprofit-Organisation |
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