Kennedy, L. W. (1991). Quality management in the nonprofit world: Combining compassion and performance to meet client needs and improve finances. Jossey-Bass.
Chicago-Zitierstil (17. Ausg.)Kennedy, Larry W. Quality Management in the Nonprofit World: Combining Compassion and Performance to Meet Client Needs and Improve Finances. San Francisco u.a: Jossey-Bass, 1991.
MLA-Zitierstil (9. Ausg.)Kennedy, Larry W. Quality Management in the Nonprofit World: Combining Compassion and Performance to Meet Client Needs and Improve Finances. Jossey-Bass, 1991.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.