Chase, R. L. (1989). Winning with quality: A pract. approach to the development of a Total Quality Strategy. IFS Publ.
Chicago-Zitierstil (17. Ausg.)Chase, Rory L. Winning with Quality: A Pract. Approach to the Development of a Total Quality Strategy. Kempston: IFS Publ, 1989.
MLA-Zitierstil (9. Ausg.)Chase, Rory L. Winning with Quality: A Pract. Approach to the Development of a Total Quality Strategy. IFS Publ, 1989.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.