APA (7th ed.) Citation

Harrington, H. J. (1987). The improvement process: How America's leading companies improve quality. McGraw-Hill.

Chicago Style (17th ed.) Citation

Harrington, H. J. The Improvement Process: How America's Leading Companies Improve Quality. New York: McGraw-Hill, 1987.

MLA (9th ed.) Citation

Harrington, H. J. The Improvement Process: How America's Leading Companies Improve Quality. McGraw-Hill, 1987.