APA-Zitierstil (7. Ausg.)

(1991). Total quality management: The key to business improvement ; a Pera International executive briefing (1. ed.). Chapman & Hall.

Chicago-Zitierstil (17. Ausg.)

Total Quality Management: The Key to Business Improvement ; a Pera International Executive Briefing. 1. ed. London u.a: Chapman & Hall, 1991.

MLA-Zitierstil (9. Ausg.)

Total Quality Management: The Key to Business Improvement ; a Pera International Executive Briefing. 1. ed. Chapman & Hall, 1991.