Management information systems:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Chicago u.a.
Science Research Assoc.
1986
|
| Edition: | 3. ed. |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Item Description: | Literaturangaben |
| Physical Description: | XIII, 842 S. Ill., graph. Darst. |
| ISBN: | 0574219951 |
Staff View
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Record in the Search Index
| _version_ | 1804119553633943552 |
|---|---|
| adam_text | Third Edition
RAYMOND McLEOD, Jr
Texas A amp;H University
SCIENCE RESEARCH ASSOCIATES, INC
Chicago, Henley-on-Thames, Sydney, Toronto
An IBM Company
Contents
PART ONE INFORMATION MANAGEMENT
Chapter 1 Introduction to Information
Management 3
Learning Objectives 3
Introduction 3
Importance of Information Management 4
The Modern Manager 7
Management Skills 8
The Manager and Systems 11
Data Versus Information 15
The Management Information System (MIS) 17
The Evolution of the MIS Concept 24
Justifying the MIS 27
Achieving the MIS 29
Managing the MIS 30
Summary 34
Key Terms 35
Key Concepts 36
Questions 36
Problems 37
Case Problem: Freeway Pord 38
Selected Bibliography 39
PART TWO FUNDAMENTAL PRINCIPLES 41
Chapter 2 Theory of Management and
Organizations 43
Learning Objectives 43
Introduction 43
Theory 44
Management Theory 46
Mintzberg s Managerial Roles 55
Importance of Management Theory to Information
Management 58
Organization Theory 58
Importance of Organization Theory to Information
Management 63
Systems Theory 64
A Systems Theory of Management and Organization 68
Summary 70
Key Terms 71
Key Concepts 71
Questions 72
Problems 73
Case Problem: Pacific Metals 73
Case Problem: Judson s Department Store 75
Selected Bibliography 76
Chapter 3 The General Systems Model of the
Firm 78
Learning Objectives 78
Introduction 78
Models 79
The Qeneral Systems Model 86
Use of the Qeneral Model 100
Summary 103
Key Terms 104
Key Concepts 104
Questions 105
Problems 106
Case Problem: Conway Container Corp 106
Case Problem: Oil Pield Equipment Co 107
Selected Bibliography 109
Chapter 4 The Systems Approach 110
Learning Objectives 110
Introduction 110
Problem Solving 111
The Systems Approach 114
Preparation Effort 116
Definition Effort 126
Solution Effort 133
Review of the Systems Approach 135
The Computer and the Systems Approach 135
Examples of the Systems Approach 137
Personal Factors Influencing Problem
Solving 139
The Roie of Intuition 141
DSS Integrates Analysis and Intuition 142
Summary 142
Key Terms 143
Key Concepts 144
Questions 144
Problems 145
Case Problem: Par East Imports 145
Case Problem: Micro-Scan Corp 146
Selected Bibliography 149
PART THREE THE INFORMATION PROCESSOR 151
Chapter 5 Computer Concepts 153
Learning Objectives 155
Introduction 153
The Information Processor in the Qeneral Systems
Model 154
Computer Sizes 157
Basic Approaches to Computer Processing 158
Input Options 163
Output Options 170
Putting the Input and Output (I/O) Devices in
Perspective 174
Storage 175
Magnetic Tape 178
Direct Access Storage Devices 181
A Comparison of Magnetic Tape and
DASD 187
Software 188
The Information Services Staff 190
Summary 190
Key Terms 192
Key Concepts 193
Questions 194
Problems 195
Case Problem: O Meara Brothers Grocery
Wholesalers 195
Case Problem: Wellborn s Department
Stores 196
Selected Bibliography 198
Chapter 6 Microcomputer Systems 200
Learning Objectives 200
Introduction 200
The Small-Computer Boom 201
The Role of Micros in the MIS 203
Microcomputer Hardware 205
Microcomputer Software 214
Some Popular Micros 220 •
The Impact of the Micro on Decision
Making 224
Integrating Micros Into the MIS 225
Choosing a Micro 226
Summary 228
Key Terms 230
Key Concepts 230
Questions 231
Problems 231
Case Problem: Tri-Cities Furniture 232
Selected Bibliography 235
Chapter 7 The Data Base 237
Learning Objectives 237
Introduction 237
The Data Base in the Qeneral Systems Model 238
What Is a Data Base? A DBMS? 238
Objectives of Data Management 239
Data Base Evolution 240
DBMS Fundamentals 251
Using the DBMS 255
A DBMS Model 256
DBMS Objectives 258
Data Base Structures 263
dBASE III—A Micro DBMS 272
Distributed Data Bases 275
Data Base Advantages and Disadvantages 276
DBMS Advantages and Disadvantages 278
The Data Base Administrator 279
Putting the Data Base and the DBMS in
Perspective 280
Summary 280
Key Terms 282
Key Concepts 282
Questions 283
Problems 284
Case Problem: Maple Leaf Industries, Ltd 285
Case Problem: Blue Bell Plastics Manufacturing
Company 286
Selected Bibliography 287
Chapter 8 Data Communicatioiis 289
Learning Objectives 289
Introduction 289
Datacom Hardware 295
Datacom Software 304
Network Configurations 307
Datacom Standards 312
Datacom Security 319
The Network Manager 320
The Manager s Use of Terminals 322
Putting Datacom in Perspective 324
Summary 325
Key Terms 326
Key Concepts 328
Questions 328
Problems 329
Case Problem: Northwest Paper 329
Selected Bibliography 331
Contents xi
PART FOUR MIS COMPONENTS 333
Chapter 9 Data Processing Systems 335
Learning Objectives 335
Introduction 335
The Distribution System 336
System Documentation 339
System Overview 340
Subsystem Descriptions 343
Processing Alternatives 357
The Data Base 361
Adding Information Output 365
Packaged Data Processing Software 367
Putting Data Processing in Perspective 372
Summary 373
Key Terms 374
Key Concepts 375
Questions 375
Problems 376
Case Problem: Computer City 377
Selected Bibliography 379
Chapter 10 Office Automation 381
Learning Objectives 381
Introduction 381
What Is Office Automation? 382
What Is an Office? 383
Office Automation Applications 385
Integrated OA Packages 403
Ergonomics 404
OA as an MIS Subsystem 406
An Office Automation Model 408
Putting OA in Perspective as an MIS Subsystem 413
Summary 413
Key Terms 415
Key Concepts 415
Questions 416
Problems 416
Case Problem: Great Sequoia Life Insurance
Company 417
Selected Bibliography 420
Chapter 11 Decision Support Systems 423
Learning Objectives 423
Introduction 424
Decision Making 424
The Decision Support System Concept 428
DSS Versus MIS 435
ADSSModel 437
The DSS Data Base 437
Methods of Obtaining Information from the DSS 440
Reports 445
Data Base Queries 447
Simulation 451
Computer Graphics 459
The DSS Software Library 464
The Manager and End-User Computing 468
DSS Implementation 471
A DSS Example 472
Summary 472
Key Terms 474
Key Concepts 474
Questions 475
Problems 476
Case Problem: Dairy Dreem, Inc 477
Selected Bibliography 479
PART FIVE MIS SUBSYSTEMS
Chapter 12 Executive Information Systems 483
Learning Objectives 483
Introduction 484
Who Are the Executives? 486
What Do Executives Do? 487
How Do Executives Think? 488
Unique Information Meeds of Executives 490
Executive Information Systems--An Exploratory
Study 494
Suggestions for Improving Computer Use 518
Summary 521
Key Terms 522
Key Concepts 522
Questions 523
Problem 524
Case Problem: New World Consultants 524
Selected Bibliography 526
Chapter 13 Marketing Information Systems 528
Learning Objectives 528
Introduction 528
Functional Organization Structure 529
!
Contents
Functional Information Systems 530
Marketing Principles 533
Evolution of the Marketing Information System
Concept 534
A Marketing Information System Model 538
Data Processing Subsystem 539
Marketing Intelligence Subsystem 540
Marketing Research Subsystem 546
Product Subsystem 549
Place Subsystem 552
Promotion Subsystem 555
Pricing Subsystem 558
Integrated-Mix Subsystem 562
Current Status of Marketing Information Systems 566
Putting the Marketing Information System in
Perspective 571
Summary 573
Key Terms 574
Key Concepts 575
Questions 575
Problems 576
Case Problem: Great Lakes Boat and Marine 577
Case Problem: National Poods, Inc 578
Selected Bibliography 580
Chapter 14 Manufacturing Information
Systems 582
Learning Objectives 582
introduction 583
The Physical System 583
The Manufacturing Information System 590
Manufacturing Intelligence Subsystem 592
Industrial Engineering Subsystem 595
Data Processing Subsystem 596
Inventory Subsystem 597
Quality Subsystem 600
Production Subsystem 601
A Production Subsystem Example 603
Cost Subsystem 610
Manufacturing Resource Planning 611
Factory Automation 615
Just-In-Time (JIT) 618
Putting the Manufacturing Information System in
Perspective 621
Summary 622
Key Terms 623
Key Concepts 624
Questions 625
Problems 626
Case Problem: Interstate Hydraulic Manufacturing
Co 627
Case Problem: Polar Bear Refrigeration, Inc 628
Selected Bibliography 630
Chapter 15 Financial Information Systems 632
Learning Objectives 632
Introduction 632
Model of the Financial Information System 633
Data Processing Subsystem 635
Financial Intelligence Subsystem 639
Internal Audit Subsystem 641
Forecasting Subsystem 646
Funds Management Subsystem 655
Control Subsystem 660
Putting the Financial Information System in
Perspective 665
How Managers Use the Financial Information
System 665
Summary 666
Key Terms 667
Key Concepts 667
Questions 668
Problems 669
Case Problem: Laser Technology, Inc (A) 669
Case Problem: Laser Technology, Inc (B) 671
Selected Bibliography 675
PART SIX MANAGING THE MIS 677
Chapter 16 Planning and Controlling the MIS
Project 679
Learning Objectives 679
Introduction 679
MIS Life Cycles 681
Nolan s Model of MIS Stages 681
The Importance of Planning 683
Initiation of the MIS Project 684
Responsibility for the MIS Project 686
Planning the MIS Project 689
MIS Performance Criteria 694
Planning Steps 696
MIS Project Control 701
MIS Project Selection 709
Summary 710
Key Terms 711
Key Concepts 712
Questions 712
Contents xiii
Problems 713
Case Problem: Berry Geophysical Exploration 714
Case Problem: Saito Electric Corp 716
Selected Bibliography 718
Chapter 17 Implementing the HIS 720
Learning Objectives 720
Introduction 721
The Information Services Staff 721
The Analysis and Design Phase 724
The Implementation Phase 736
Prototyping 752
Summaiy 759
Key Terms 760
Key Concepts 761
Questions 762
Problems 763
Case Problem: Metroscope Realty 764
Case Problem: New Canaan Business Forms 765
Selected Bibliography 768
Chapter 18 Controlling the Operational HIS 770
Learning Objectives 770
Introduction 770
The Importance of Control 771
The Relationship of Control to Security 771
The MIS Control Task 773
Control of the Development Process 774
Control of System Design 779
Control of System Operation 789
Putting MIS Control in Perspective 799
The Corporate Information Officer 800
Summary 801
Key Terms 803
Key Concepts 803
Questions 804
Problems 805
Case Problem: Ace Toys 805
Selected Bibliography 808
Chapter 19 The Future of the MIS 810
Learning Objectives 810
Introduction 810
The Changing Role of the Information User 811
The Changing Role of the Information Supplier 812
A Possible Solution 813
future Careers in Computing 814
The Changing Nature of Computer Systems 816
The Changing Nature of Software 821
User-Friendly Documentation Tools 823
Control of the MIS 825
The Changing Composition of the MIS 825
Expert Systems 827
Summary 832
A Final Note 833
Key Terms 834
Key Concepts 834
Questions 834
Case Problem: Broadmoor College 835
Selected Bibliography 838
Appendix A Flowcharting 841
Appendix B Data Flow Diagrams 855
Appendix C Data Dictionary 867
Appendix D Structured English 875
Appendix E H1PO 883
Appendix F Warnier-Orr Diagrams 889
Index 895
|
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| indexdate | 2024-07-09T16:28:01Z |
| institution | BVB |
| isbn | 0574219951 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-003341937 |
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| spelling | McLeod, Raymond 1932- Verfasser (DE-588)124990908 aut Management information systems Raymond McLeod, Jr. 3. ed. Chicago u.a. Science Research Assoc. 1986 XIII, 842 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Literaturangaben Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Datenverarbeitung (DE-588)4011152-0 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 s Datenverarbeitung (DE-588)4011152-0 s 1\p DE-604 HEBIS Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=003341937&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
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| title | Management information systems |
| title_auth | Management information systems |
| title_exact_search | Management information systems |
| title_full | Management information systems Raymond McLeod, Jr. |
| title_fullStr | Management information systems Raymond McLeod, Jr. |
| title_full_unstemmed | Management information systems Raymond McLeod, Jr. |
| title_short | Management information systems |
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