Customer satisfaction: how to maximize, measure, and market your company's "ultimate product"
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Bibliographic Details
Main Authors: Hanan, Mack (Author), Karp, Peter (Author)
Format: Book
Language:English
Published: New York AMACOM 1989
Subjects:
Physical Description:XIV, 193 S.
ISBN:0814459447

There is no print copy available.

Interlibrary loan Place Request Caution: Not in THWS collection!