APA-Zitierstil (7. Ausg.)

Guaspari, J. (1988). The customer connection: Quality for the rest of us (1. print.). AMACOM.

Chicago-Zitierstil (17. Ausg.)

Guaspari, John. The Customer Connection: Quality for the Rest of Us. 1. print. New York, NY: AMACOM, 1988.

MLA-Zitierstil (9. Ausg.)

Guaspari, John. The Customer Connection: Quality for the Rest of Us. 1. print. AMACOM, 1988.